Problems rendering whiteboards in Cisco Webex Teams for Windows
Whiteboards are displaying blank in Cisco Webex Teams on Windows PCs
I can't open or edit whiteboards in Cisco Webex Teams on Windows
Troubleshooting whiteboard issues in Cisco Webex Teams on Windows
Whiteboards Not Displaying Properly in Cisco Webex Teams for Windows
We’ve learned that some people using the Cisco Webex Teams for Windows are having problems viewing their whiteboard content in the app. Rather than seeing the whiteboard content, you might see blank space instead. You’ll also see a message that says: “A WebGL context could not be setup using this browser.”
Cause: Windows graphics drivers may be out of date.
Solution: Update graphics display drivers to the latest version available from the manufacturer's support site.
For help with updating the display drivers, please refer to Whiteboard_Issues_Windows.docx.
Cisco Webex Teams Windows Whiteboarding requires OpenGL 2.1., users can expect the following error if the correct version is not installed:
Drivers that support this version can be downloaded from the following Windows driver websites:
(see link https://www.khronos.org/opengl/wiki/Getting_Started#Windows)