Thanks for your feedback.

Solution:

Webex Desktop App supports the Problem Report option to gather logs.

For help, see:

• WBX83730 - How Do I Generate a Mac Webex Desktop App Log?

The following logs should be gathered to escalate a Webex Desktop App issue:

• MSinfo32
  • See: WBX55296 - How Do I Generate an Msinfo32 Log?
• Webex Tracer
  • See: WBX38788 - How Do I Use the Webex Tracer Tool?
• HTTP Analyzer
  • See: WBX55297 - How Do I Generate an HTTP Analyzer Log?