1

Go to https://settings.webex.com and select Webex Calling.

2

From the calling user portal, go to Call Settings.

3

Toggle on Call Forwarding.

4

Select the call forwarding option you would like to use.

  • Always – forwards all calls to the number you enter.

  • When Busy – forwards all calls to the number you enter when your line is busy.

  • When No Answer– forwarding all calls to the number you enter when you are away or not answering your phone.

  • When Not Reachable (Business Coninuity) - forwards incoming calls to a personal phone number If your Webex Calling primary line is inaccessible.

  • Enable Ring Reminder on your Cisco IP Phone - a notification sound is played.

5

Enter number to forward calls to.

6

(Optional) Check the box to send calls to voicemail.

7

Click Save.