Before you begin

Access Receptionist from the Calling User Portal. For steps on how to sign in, see Sign In to the Dashboard.

1

While on an active call, use the dialer to call the person you'd like to transfer to or click the contact.

2

From the contacts pane, select the destination contact.

3

Hover over the contact and click VM.


 

This option is only available if the contact has voice messaging assigned and enabled.