Using the instant connect bot to setup a meeting.

Cards in Webex App

Cards make it easy for users to interact with Webex Instant Connect using commands. Select from drop-down menus, use buttons, and even use text fields to organize and start consultations.

See buttons and cards for your Webex apps.

If you have any issues with Webex Instant Connect, contact support: https://help.webex.com/contact


 
An administrator must activate Webex Instant Connect before you use it in Webex App. See https://instant.webex.com/ for more information.

Add Webex Instant Connect

First add Webex Instant Connect to a new or existing space in Webex App, before inviting others to use Webex Instant Connect too. Add Webex Instant Connect to a group space, or create a direct space for it.

1

To add Webex Instant Connect to a group space, go to Messaging and choose the space to which you want to add Webex Instant Connect.


 

To create a direct space for Webex Instant Connect, click , select Send a direct message and then enter instant@webex.bot

2

Choose People, click Add People, and then enter: instant@webex.bot

Invite others to use Webex Instant Connect

After you add Webex Instant Connect to a space, invite others to use it too. Webex Instant Connect can send invitations to other users in your organization.


 
The email addresses you use to invite others must be in the same domain as yours.
1

Invite others to use Webex Instant Connect by typing their email address in the space and sending the message.

  • Invite multiple users in a direct space by entering email addresses separated with a comma. For example: address1@email.com, address2@email.com, address3@email.com
  • Invite multiple users in a group space by entering @instant followed by email addresses separated with a comma. For example: @instant address1@email.com, address2@email.com, address3@email.com
Webex Instant Connect sends an invite message in Webex App with a link to create a virtual visit.

Create a Webex Instant Connect meeting

Create a Webex Instant Connect meeting, without leaving Webex App. You can start the meeting from Webex App too. The meeting participants simply click on the invite link to open the consultation lobby in their browser; they don't need Webex App.

1

Create a meeting from a group space or from a direct space with Webex Instant Connect:

  • If Webex Instant Connect is in a group space, type @Instant hi and send the message.

  • If Webex Instant Connect is in a direct space, type hi and send the message.

Webex Instant Connect sends a message with a Create virtual visit link.
2

Select the length of time before the link expires from the drop-down list, and then click Create virtual visit.

3

To invite people to the meeting, enter their email addresses or phone numbers separated with a comma, and then click Send Invite.

Everyone on the invite list receives an email or an SMS with a link to join the meeting as a participant.
4

As the host, to start the meeting right from the space, click Start meeting.

The consultation lobby opens in your browser.

 
The user that creates and starts the meeting is the host. Everyone else is a participant, consultations created in Webex App cannot have multiple hosts.