Set up Cisco Webex Support before starting support sessions to make it easier for users to join.
Set Up Your Site
Depending on your organization, you can have one or more of the following; Webex Meetings, Webex Events (classic), Webex Events (new), Webex Training, and Webex Support.
These sites are automatically set up when you host or join a meeting or session, but you can save time by setting them up on Windows before the meeting or session.
To do this, in your Webex site, select Set Up.
Join a Support Session From Your Computer
Click Join Webex Support Session in the support session invitation mail you received.
The Session Information page opens in your web browser.
Enter your name and your email address.
You are connected to the support session.
Connect to Audio in a Support Session
After you've joined a support session, select Audio.
Then choose one of the following options: