In this article
Set Up Your Site
Join a Support Session From Your Computer
Connect to Audio in a Support Session

Join a Webex Support Session

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Set up Cisco Webex Support before starting support sessions to make it easier for users to join.

Set Up Your Site

Depending on your organization, you can have one or more of the following; Meetings, Events (classic), Webex Webinars, Webex Training, and Webex Support.

These sites are automatically set up when you host or join a meeting or session, but you can save time by setting them up on Windows before the meeting or session.

To do this, in your Webex site, select Set Up.

Join a Support Session From Your Computer

1

Click Join Webex Support Session in the support session invitation mail you received.

The Session Information page opens in your web browser.

2

Enter your name and your email address.

3

Click Join.

You are connected to the support session.

Connect to Audio in a Support Session

1

After you've joined a support session, select Audio.

2

Then choose one of the following options:

  • Join Phone Call for teleconference audio.

  • Start Voice Call for VoIP audio.

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