Before you begin

This setting is only available if you've deployed Calling in Webex Teams (Unified CM) as a calling service in your Control Hub organization.

1

From the customer view in https://admin.webex.com, go to Services, and then choose Client Settings on the Call card.

2

Scroll to Unified CM SIP Address Routing, and then change the SIP Address Call Path setting depending on how you want calls to route:

  • All SIP address calls, except addresses that match cloud Webex services—The default option routes all SIP calls to your enterprise except for any domains that match cloud Webex services.
  • Only calls that match the specified (comma separated) domains—This option overrides the default and only routes SIP calls through the domains that you enter in the field.

    Enter a comma-separated list of up to 200 domains. You can also enter an asterisk as a wildcard. For example: *.example.com, example1.com, example2.com. The routing behavior is the same for any subdomains that fall under a wildcard entry. Alternatively, you can list IP addresses.


     

    *.example.com only matches subdomains, not top-level domains.