Add Call Park Extensions Manually

You can manually add up to 100 call park extensions.


If you're a partner and you set up call park extensions using the Places entitlement in Cisco Commerce Workspace (CCW), then you must remove those call park extensions and re-add them using the Add Call Park Extensions Manually, or the Add Multiple Call Park Extensions process. If any users in your organization are monitoring the old call park extensions, then you’ll need to update their monitoring settings as well.

1

From the customer view in https://admin.webex.com, go to Services, and under Calling select Features.

2

Choose the location that you want to add a call park extension to.

3

Select Create Call Park Extension.

4

Select Manually Add.

5

Enter a call park extension name and extension number.

6

Select Save.

Add Multiple Call Park Extensions

1

From the customer view in https://admin.webex.com, go to Services and under Calling select Features.

2

Choose the location that you want to add a call park extension to.

3

Select Create Call Park Extension.

4

Select Bulk add in CSV.

5

Download the CSV template and enter the necessary information.

6

Click Import CSV file, select the CSV file, and click Submit.


 

You can see the CSV import status on the Tasks page.