System Setup

The Cisco IP DECT 6800 Series is made up of the Cisco IP DECT 210 Multi-Cell Base Station and the Cisco IP DECT Phone 6825 Handset.

When you get your new base station and handsets, you need to:

  1. Unpack at least one handset and charging cradle. Charge the handset on the charging cradle for 10 hours before you use it. See these articles for more information:

  2. Each handset has a unique International Portable Equipment Identity (IPEI) number listed on the product box or in the battery compartment. Make a list of each IPEI number and collect this information for each handset:

    • Phone numbers

    • Assigned user name and password for Webex Calling

    • BroadSoft XSI user name and password (if required)

    • Voicemail name and number

  3. Use the site survey tool on the handset to determine the best place to install the base station. For more information, see Perform a Site Survey for Your Cisco IP DECT 6800 Series

  4. Install the base station on the wall, ceiling, or desk. Connect the base station to the LAN and provide power to the base station if your LAN doesn't support Power over Ethernet (PoE).

  5. Allow the base station to automatically configure. The base station communicates with servers for configuration and provisioning information.

  6. After the base station is configured, you connect to the base station web page from your computer and configure the handsets.

  7. After the handsets are configured, you turn on the fully-charged handsets and set them up to communicate with the base station.

  8. With the handsets set up, you can distribute the handsets to the users. Make sure that you give the users their voicemail PINs and this URL: https://help.webex.com. This site gives the users instructions on handset use.

Mount the Base Station on the Ceiling

You can mount the base station on a ceiling. The base station has a custom ceiling mount bracket that you can install on the ceiling. You need to order the ceiling mount bracket.

Figure 1. Ceiling Mount Bracket

Each base station has a range of up to 984 feet (300 meters).

Before you begin

You need:

  • Ceiling mount bracket

  • Pencil

  • Mounting hardware (screws and plugs) suitable for the ceiling construction.

  • LAN connection close to the mounting location

  • If you do not use PoE, a power outlet close to the mounting location

Determine the best placement, taking into account the coverage area and the building construction materials. You may need to install addition base stations for best coverage. You can use the site survey tool on the handset to plan the placement. See xref

1

Hold the ceiling mount bracket in the desired location.

2

Mark the screw placement.

3

Install the plugs as described by the manufacturer.

4

Install the screws through the bracket and into the plugs.

5

Connect the Ethernet cable to the base station and route the cable through the slot in the base station.

6

Plug the power adapter into the base station and route the cable through the slot in the base station.

7

Align the slots in the bracket with the slots in the base station and turn counterclockwise until the base station locks in place.

This graphic shows the alignment of the mounting bracket to the base station.

This diagram shows the way you turn the base station to lock it into the mounting bracket.

8

Plug the Ethernet cable into the LAN port.

9

If you are not using PoE, plug the power adapter into the electrical outlet.

If the base station LED lights green, it can connect to the network and start to download its configuration.

Mount the Base Station on a Desk

You can place the base station on a desk or other horizontal surface (for example, a book shelf). Select a location where the base station won't be easily knocked off.

Each base station has a range of up to 984 feet (300 meters).

Before you begin

You need:

  • LAN connection

  • If you do not use PoE, a power outlet close to the mounting location

Determine the best placement, taking into account the coverage area and the building construction materials. You may need to install addition base stations for best coverage. You can use the site survey tool on the handset to plan the placement. See xref

1

Connect the Ethernet cable to the base station and route the cable through the slot in the base station.

2

Plug the power adapter into the base station and route the cable through the slot in the base station.

3

Slide the stand into the base station and press it until it clicks into place.

4

Plug the Ethernet cable into the LAN port.

5

If you are not using PoE, plug the power adapter into the electrical outlet.

If the base station LED lights green, it can connect to the network and start to download its configuration.

Mount the Base Station on the Wall

You can mount the base station on a wall. You put two screws into the wall and slip the base station onto the screw heads.

We recommend that you mount the base station as high as possible on a wall. If possible, mount it at a downward facing angle for better radio coverage.

Each base station has a range of up to 984 feet (300 meters).

Before you begin

You need:

  • Pencil

  • Level

  • Tape measure

  • Mounting hardware (screws and wall plugs) suitable for the wall construction.

  • LAN connection

  • If you do not use PoE, a power outlet close to the mounting location

Determine the best placement, taking into account the coverage area and the building construction materials. You may need to install addition base stations for best coverage. You can use the site survey tool on the handset to plan the placement. See xref

1

Hold the level in the desired location and at least 2.25 inches (5.7 cm) below the ceiling, and draw a level line.

2

Mark the placement of the screws. These screws must be 2.126 inches (54 mm) apart (center to center).

3

Install the wall plugs as described by the manufacturer.

4

Screw in the screws until there is about 0.375 inches (9.52 mm) between the screw head and the wall.

5

Connect the Ethernet cable to the base station and route the cable through the slot in the base station.

6

Plug the power adapter into the base station and route the cable through the slot in the base station.

7

Slide the base station over the screws and pull it down until it locks into position.

This diagram shows the alignment of the screw heads and the base station.

This diagram shows how you seat the base station on the screw heads.

8

Plug the Ethernet cable into the LAN port.

9

If you are not using PoE, plug the power adapter into the electrical outlet.

If the base station LED lights green, it can connect to the network and start to download its configuration.

Find the Base Station IP Address

You use the handset to find the IP address of the base stations in your network. The handset displays the IP address of every base station within range.

If you have access to your router administration page, you can also use it to find the IP address.

Before you begin

You need these:

  • The base station needs to be connected into the network.

  • A handset needs to be available with a charged battery.

1

Press and hold Power/End until the screen turns on.

2

Press Menu

3

Enter *47*.

Sign into the Administration Web Page

You use the base station web page to configure the base station and handsets.

The web page signs you out after 5 minutes of inactivity.

Before you begin

You need the MAC or IP address of the base station.

The base station needs to be connected to the network and the green LED lit.

1

Find the address of the base station.

2

In a browser, enter the address of the base station.

Format:

http://<address>/main.html

where:

  • address is the IPv4 address of the base station.

Examples

http://xxx.xxx.xxx.xxx/main.html where xxx.xxx.xxx.xxx is the IPv4 address.

3

Sign into the base station as the user.

Assign Handsets to Users

Your base station has been preconfigured with the handset information (for example, extension and user name).

When you set up multiple handsets, you need to assign each handset to a specific user. Each user has a unique phone number and voicemail box, and may have different features.

To assign the handset to the user, you assign the International Portable Equipment Identity (IPEI) number of the handset to the correctly configured extension. The IPEI number for the handset is located in these locations:

  • On the label of the box that contained the handset

  • Under the handset battery

Before you begin

Connect to the base station web page as described in Sign into the Administration Web Page.

The base station needs to be connected to the network and the green LED lit.

1

Click Extensions.

2

Make note of the code in the AC field.

3

Click the link in the IPEI column for the handset for a specific user.

The IPEI link will show the null IPEI number FFFFFFFFFF.

4

In the Terminal page, set the IPEI field to the IPEI for the user's new handset.

5

Set the AC field to match the code you captured in step 2.

6

(Optional) Configure the other fields, as described in Terminal Web Page Fields.

7

Click Save.

8

(Optional) Repeat steps 3 to 7 to set up more handsets.

What to do next

Start Handset Registration.

Terminal Web Page Fields

These are the fields displayed on the Terminal web page of the base station. You click on the IPEI number of the handset in the Extensions page to see this screen.

Table 1. Terminal Web Page Fields

Field

Contents

Description

IPEI

10 character string

Identifies the International Portable Equipment Identity (IPEI) of the handset. Each handset has a unique IPEI number, and the number is displayed on the label under the handset battery and on the label of the handset box.

If you change this field, the handset deregisters.

Paired Terminal

Values:

  • No Paired Terminal

  • Handset ID

Identifies the terminal paired with the handset.

AC

4 digit code

Identifies the access code that was used to register the handset. After the handset registers, this code is not used.


 

We recommend that you change this from the default when you start to set up your system to increase security.

Alarm Line

Values:

  • No Alarm Line Selected

  • Telephone number

Identifies the line to be used for alarm calls.

Alarm Number

Phone number

Identifies the number to be dialed when a user presses and holds the Emergency button on the handset for 3 seconds or more.

Import Local Phonebook

Filename

Used to upload a local directory from a computer to the phone in comma separated value (CSV) format.

Export Local Phonebook

Used to export a local directory from a phone to the computer in CSV format.

Start Handset Registration

After you have one or more handsets configured on the base station, you tell the base station to start the registration process. The base station waits to receive registration messages from the handsets to complete the communication loop.

You can register all the handsets at the same time or register them one by one.

Before you begin

Connect to the base station web page as described in Sign into the Administration Web Page.

The base station needs to be connected to the network and the green LED lit.

1

In the Extensions page, check the check boxes beside the new handsets in the IPEI column to be registered.

2

Click Register Terminal.

3

Click the check boxes for the handsets in the Extension column.

4

Click Start SIP Registration(s).

What to do next

Connect the Handset to the Base Station

Before you can make calls, your handset needs to be configured to connect to a base station. You may need to enter the access code provided by your administrator.

Before you begin

The handset battery must be installed and charged.

1

Turn on the handset. See Turn On Your Handset.

2

Press Menu .

3

Select Connectivity > Register.

4

Press Select.

5

(Optional) If prompted, enter the access code in the AC field.

6

Press Ok.

The handset starts the registration process. When it is successful, the handset displays the correct date and time, user name, and phone number.

Turn On Your Handset

Press and hold Power/End until the screen turns on.