You can use your phone, User Hub, or the Webex App to manage all your voicemail and its settings. These settings sync between applications when saved.

Your administrator must have enabled the voicemail feature for you to access and configure various settings. If you’re not finding any voicemail settings such as reset pin, voicemail greetings and notifications, check with your administrator.

לפני שתתחיל

Keep in mind that Webex users can't set up a second voicemail account.

1

Sign in to User Hub, then click Settings > Calling > Voicemail.

The Calling option is available only for users with the Webex Calling license. If you don’t see the Calling option, it means you don’t have the Webex Calling license.

2

Go to Voicemail PIN section and then click Reset voicemail PIN.

3

Enter your New Voicemail PIN within the following requirements.

  • Must be at least six digits long. Numbers only.

  • Must not be any of your previous ten PINs (twenty-four, in case of government customers).

    הערה: This number is a system setting.

  • Must not be the reverse order of your old PIN.

  • Must not match the numeric representation of your first or last name.

  • Must not contain your phone number or extension number.

  • אסור שתכלול ספרות בודדות או קבוצות של ספרות חוזרות (לדוגמה, 228883, 121212 או 408408).

  • אסור להיות רצף מספרי (לדוגמה, 012345 או 987654).

  • אסור שיכילו מספרים שמחויגים בקו ישר בלוח המקשים.

4

Reenter your PIN in Confirm Voicemail PIN and click Submit.

מה הלאה?

Once the voicemail account is set up, you can check and listen to your voice messages from Webex App, User Portal, or Phone, and configure various voicemail settings such as voicemail transcription, voicemail greetings, voicemail notifications, and so on.