Webex Calling features

Webex Calling has the enterprise business calling features that Service Providers need – all included in the single user license charge.

Table 1. Subscriber Features
Alternate numbers w/ distinctive ring

Anonymous call rejection

Barge-in exempt

Business continuity (CFNR)

Busy lamp monitoring

Call forwarding: always/busy/no answer/selective

Call history

Call hold & resume

Call logs w/ click to dial

Call notify

Call queue agent

Call recording

Call redial

Call return

Call transfer (attended & blind)

Call waiting (up to 4 calls)

Call waiting ID

Connected line ID restriction

Directed call pickup

Directed call pickup with barge in

Do not disturb

Enterprise phone directory

Executive / Executive assistant

Extension dialing, variable length

Feature access codes

Hoteling: host & guest

Inbound caller ID (name & number)

Inbound fax to email

Mobility

Multiple line appearance

N-way calling (6)

Office anywhere

Outbound caller ID blocking

Personal phone directory

Priority alert

Privacy

Push-to-talk

Remote office

Selective call acceptance

Selective call rejection

Sequential ring

Shared call appearance

Simultaneous ring

Speed dial 100

T.38 fax support

Three-way calling

Unified messaging

User intercept

User web portal

Video (point to point)

Visual voicemail

Voicemail

Table 2. Site Features

Auto attendant

Call park authentication

Call park group

Call pick up

Call queue

External calling line ID delivery

Group paging

Hunt group

Intercept group

Intercept user

Internal calling line ID delivery

Music on hold

Microsoft Teams integration

Voice portal

Enabling International calls for Webex Calling customers

Whenever a Wholesale subscription is added, the system automatically enables International and Premium Calling. The customer locations gain immediate access to International Calling, improving efficiency and user experience.

Verify that International Calling is enabled for a specific subscription.

1

Sign in to Partner Hub.

2

Click Customers to view the list of existing customers.

3

Select a customer and click Launch Control Hub.

The customer view opens in the Control Hub.

4

Click Locations.

5

Select the specific Location you want to check.

6

Click Calling.

7

Under Call Type, select Permission by Type.

8

Verify that International setting field is set to Allow and it's editable.

  • If a Wholesale subscription is added to an existing Webex Calling trial customer, then International and Premium Calling is enabled.
  • For Cisco Calling Plan connections, the International calling setting isn't enabled and can't be edited.

    For more information, see Outgoing call permissions for Webex Calling locations.