If in-meeting chat is turned on, you can choose whether the chat is automatically saved or cleared after the meeting. This is an organization-wide setting that applies only to your sites on our Webex Suite meeting platform. This setting cannot be applied on a site-by-site basis.
Chat messages that are sent to Everyone in an internal meeting are saved by default after the meeting has ended. Users can search and easily access meeting notes, questions, decisions, action items, and chat, whether or not they attended the meeting. Attendees that join late don't miss important content, as they can still see the chat from the time the meeting started.
 | Closed captions are only saved when the meeting was recorded. Users cannot see the closed captions that were displayed before they joined the meeting. |
Saved chats are subject to compliance and are governed by an organization's meeting retention policy.
For more information about who can access saved chats, see Webex App | Chat in a meeting.
This feature is available on our Webex Suite meeting platform. Find out if your meetings use the Webex Suite meeting platform.
| 1 |
Sign in to Control Hub, then under Services, select Meetings. |
| 2 |
Select Settings. |
| 3 |
In the Internal Webex meetings section, under In-meeting chat, choose one of the following options:
This is an organization-wide setting that applies only to your sites on our Webex Suite meeting platform. This setting cannot be applied on a site-by-site basis.
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Chat features and availability
The option to save all meeting chat is only available for internal meetings.
| Chat features | Save all meeting chat | Clear all meeting chat |
|---|---|---|
| View in-meeting chat messages after the meeting For more information about who can access saved chats, see Webex App | Chat in a meeting. | Yes | No |
| Search chat messages | Yes | No |
| Forward chat messages | Yes | No |
| Flag chat messages | Yes | No |
All other chat features are the same, whether you save or clear the meeting chat.
