If you're using the Webex Suite meeting platform, you can give someone control when you're sharing all or an individual application window during a meeting, in a space, or in a call on Webex App. You can also request remote control of someone else's application when they're sharing.

When someone gives you remote desktop control, you can copy plain text from your local computer and paste it into the remote computer. Conversely, you can copy plain text from the remote computer and paste it into the local computer.

If you're in a call and don't see the option to Give control or Request control, it could mean you're not set up with Webex Calling or you're not in a Call on Webex. Якщо ви не впевнені в тому, якою службою викликів користуєтеся, див. статтю Програма Webex | Визначення налаштованої служби викликів.

In meetings, this feature is available on our Webex Suite meeting platform. Find out if your meetings use the Webex Suite meeting platform.

Надання доступу

If you're using a Mac and your screen is going to be controlled, you need to allow Webex App to control your computer in the Security & Privacy > Accessibility settings. Таким чином, миша працює під час сеансу віддаленого робочого столу.

Перш ніж почати

You and another person must be using the desktop app and be in a share screen session already: during a call, during a meeting, or in a space with one other person.

Ви повинні відключитися від будь-яких пристроїв , до яких підключено додаток Webex.

You can’t annotate or use the whiteboard while someone is controlling your screen.

1

To give remote control of your Webex to a specific participant, do one of the following:

  • When you're sharing your screen in a call or space with one other person, or sharing an application in a call on Webex App, click Give control and then select the participant.
  • When you're sharing your screen or an application in a meeting, click More sharing options more sharing options button > Give remote control, select a participant, and click Give control.

If the request isn’t answered in 30 seconds, a request needs to be made again.


 
If more than one person is training you or helping you to resolve an IT issue, you can let them take control of your desktop without each person having to wait for you to provide access. Click More sharing options more sharing options button > Remote control privilege > Automatically accept all requests.
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To end the remote screen session in a call or in a space, click End remote control.

To end the remote screen session in a meeting, click Stop control.

Ви або інша особа можете завершити сеанс віддаленого екрана.

You can also click to end the share screen session altogether.

Надіслати запит на отримання доступу

If you're using a Mac and your screen is going to be controlled, you need to allow Webex App to control your computer in the Security & Privacy > Accessibility settings. Таким чином, миша працює під час сеансу віддаленого робочого столу.

Перш ніж почати

You and another person must be using the desktop app and already be in a screen share session: during a call, during a meeting, or in a space with one other person.


 

Ви повинні відключитися від будь-яких пристроїв , до яких підключено додаток Webex.

1

When someone's sharing their screen in a call or in a space with one other person, click Request control , select the name and then click Request after you've read the prompt.

When someone's sharing their screen or application in a meeting, click Request control , and then click Request after you've read the prompt.


 
In a meeting, you can also right-click on the shared content and click Request remote control.

Якщо користувач приймає ваш запит, ви можете керувати його спільним екраном. Будь-яка сторона може керувати мишею.

Якщо на ваш запит не відповіли протягом 30 секунд, вам потрібно зробити запит ще раз.


 

You can’t annotate or use the whiteboard while you're controlling someone's screen.

2

Щоб завершити сеанс віддаленого екрана, виберіть пункт Завершити віддалене керування.

To end the remote screen session in a meeting, click Stop control.

Ви або інша особа можете завершити сеанс віддаленого екрана.

Ви також можете натиснути , щоб взагалі завершити спільний доступ до екрана.