Error: 'URL is Invalid.' when Playing a Recording
Error: 'URL is Invalid.' when playing a recording.
I get an invalid request error when trying to watch a recording.
Error: 'The URL is invalid. Please contact the publisher or your Site Administrator.'
Cause:
This error occurs when the date, time or time zone are not set correctly.
Solution:
To resolve the issue:
- Do one of the following:
- On Windows 7: Click the time displayed in the lower-right of your screen, then select the Change date and time settings... link.
- On Windows 10: Right-click the time displayed in the lower-right of your screen, then select Adjust date/time.
The Date & Time Settings window appears.
- Set the proper month, year, current time and day of the month.
- Verify the proper time zone is displayed in the Time zone section. If it is not set correctly, then select the proper time zone.
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