Before you begin

Only phone numbers that are unassigned can be bulk deleted.

If a number belongs to a block of numbers, it can’t be deleted unless all numbers in that block are unassigned.


From the customer view in, go to Services > Calling > Numbers.


Select the phone numbers you’d like to delete.


Click Delete from the top navigation menu.

Optionally, you can select the Delete option from Manage.


Confirm your deletion.


The bulk delete process starts and can be viewed in Task Manager.


Numbers that aren’t able to be deleted will show as errors. Typical errors include:

  • Attempting to delete a number that is assigned to a user or service.

  • Attempting to delete a number that is part of a number range.To resolve a number range error, you must select the entire block of numbers in that range for deletion.