Before you begin

Only phone numbers that are unassigned can be bulk deleted.

If a number belongs to a block of numbers, it can’t be deleted unless all numbers in that block are unassigned.

1

From the customer view in https://admin.webex.com, go to Services > Calling > Numbers.

2

Select the phone numbers you’d like to delete.

3

Click Delete from the top navigation menu.

4

Confirm your deletion.

5

The bulk delete process starts and can be viewed in Task Manager.


 

Numbers that aren’t able to be deleted will show as errors. Typical errors include:

  • Attempting to delete a number that is assigned to a user or service.

  • Attempting to delete a number that is part of a number range.To resolve a number range error, you must select the entire block of numbers in that range for deletion.