For some of the features below, you need to get a dial tone before entering the code. For example, if you're on a call that you want to park, place the call on hold, get a dial tone, and then enter *68. You can then enter the extension at which you want to park the call or # to park the call on your own extension.


The codes below aren't designed to work with Webex Meetings. See Use DTMF commands in your Personal Room Meetings for DTMF keys you can use with Meetings.

Function

Main code

Alternate code

Notes

Anonymous Call Rejection Activation

*77

Anonymous Call Rejection Deactivation

*87

Anonymous Call Rejection Interrogation

*52*

*76

Automatic Callback Deactivation

#8

*8

Automatic Callback Menu Access

#9

*9

Call Bridge

*15

Call Forwarding Always Activation

*72

Enter *72, followed by the phone number you want to forward calls to and then #.

Call Forwarding Always Deactivation

*73

Call Forwarding Always Interrogation

*21*

*17

Call Forwarding Always to Voicemail Activation

*21

Call Forwarding Always to Voicemail Deactivation

#21

*36

Call Forwarding Busy Activation

*90

Call Forwarding Busy Deactivation

*91

Call Forwarding Busy Interrogation

*67*

*18

Call Forwarding Busy to Voicemail Activation

*40

Call Forwarding Busy to Voicemail Deactivation

#40

*42

Call Forwarding No Answer Activation

*92

Call Forwarding No Answer Deactivation

*93

Call Forwarding No Answer Interrogation

*61*

*19

Call Forwarding No Answer to Voicemail Activation

*41

Call Forwarding No Answer to Voicemail Deactivation

#41

*35

Call Forwarding Not Reachable Activation

*94

Call Forwarding Not Reachable Deactivation

*95

Call Forwarding Not Reachable Interrogation

*63*

*20

Call Park

*68

Enter *68, followed by the extension at which you want to park the call or # to park the call on your own extension.

Call Park Retrieve

*88

Enter *88, followed by the extension the call is parked at. If the call is parked against your own extension, press #.

Call Pickup

*98

Call Recording

*44

Call Recording - Pause

*48

Call Recording - Resume

*49

Call Recording - Stop

*45

Call Retrieve

*11

Call Return

*69

Call Return Number Deletion

#92#

*89

Call Waiting Interrogation

*53*

*38

Call Waiting Persistent Activation

*43

Call Waiting Persistent Deactivation

#43

*46

Calling Line ID Delivery Blocking Interrogation

*54*

*56

Calling Line ID Delivery Blocking Persistent Activation

*31

Calling Line ID Delivery Blocking Persistent Deactivation

#31

*32

Calling Line ID Delivery Blocking per Call

*67

*184 (Japan)

Calling Line ID Delivery per Call

*65

*186 (Japan)

Cancel Call Waiting

*70

Connected Line Identification Restriction Interrogation

*56*

*59

Direct Voicemail Transfer

*55

You can transfer a call to your voicemail or to another person's voicemail if they're in the same group. For example, to transfer a call to another person's voicemail, press the transfer soft key, then enter *55, followed by the person's extension.

Directed Call Pickup

*97

Directed Call Pickup with Barge-in

*33

Do Not Distrub Activation

*78

Do Not Disturb Deactivation

*79

EOCP Sustained Authorization Code Lock

*37

EOCP Sustained Authorization Code Unlock

*47

Executive Call Filtering Activation

#61

Executive Call Filtering Deactivation

#62

Executive-Assistant Call Push

#63

Executive-Assistant Initiate Call

#64

Executive-Assistant Opt-in

#65

Executive-Assistant Opt-out

#66

Group Call Park

#58

*58

Enter *58, get a dial tone, and then enter the number for the group call park.

 

If you're using the Webex Calling app on your mobile device, the steps are slightly different: Tap New Call , go to your dialpad, enter *58#, and then press Call .

Last Number Redial

*66

Monitoring Next Call

#84

*84

Music On Hold Per-Call Deactivation

*60

No Answer Timer

*610

*10

Push to Talk

*50

You can use push-to-talk for intercom-like functionality to communicate with another user, or group of users. Enter *50, followed by a user's extension. Your phone will go off-hook and an intercom-like call is placed.


 

An administrator must set up push-to-talk before you can use it.

Selective Call Forwarding Activation

#76

*25

Selective Call Forwarding Deactivation

#77

Selective Call Forwarding Interrogation

*51*

*16

Silent Monitoring

#82

*82

Speed Dial 100

*75

Supervisor Coaching

#85

Voicemail Clear MWI

*99

Voicemail Retrieval

*86

Voice Portal Access

*62

Webex Anywhere E.164 Dialing

*14