Webex App | View call history
Missed a call in Webex App and want to see who it was? Or, you might need an easy way to get back to someone you've talked to before. Go to your call history where you can see up to 200 of the calls you've made, received, and missed in the last 30 days.
The new design changes to the Calling tab in the Webex App are available only if you're set up with Webex Calling or your calling is hosted by a Service Provider. If you’re set up with Unified CM, you'll see the changes in the 44.10 release.
![Calling tab after the redesign](https://cisco-api.ingeniuxondemand.com/DITA/content/en/us/td/i/400001-500000/480001-490000/484001-485000/484170.jpg)
You can see the number associated with the call log and have the option to call it back. If it states 'Call on Webex' instead, it was a Webex App call.
When a call is forwarded or redirected, Webex App shows information on the caller, and where it was forwarded or redirected from. This includes calls forwarded or redirected from hunt groups, call center queues, and executive assistants.
If you're set up with Webex Calling or your calling is hosted by a Service Provider, your call history synchronizes across your desktop and mobile apps as well as your desk phone.
If the translation pattern is applied for the dialed number, then you see the translated pattern in the View Call History. For more information, see Translation patterns for outbound calls.
For example, if you dial "0" for the operator or front desk using Webex App, and if the translation pattern has "0" matching to extension "1234", then call history displays "1234" rather than "0".
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Open Webex and sign in. |
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Go to Calling |
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Call someone back right from your call history by hovering over an entry and choosing
whether to make it an Audio Calls from other people using Webex App give you the option to send a message, call them, send an email, add to contacts, delete this call or delete all call history. |
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Open Webex and sign in. |
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Go to Calling
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Tap an entry to return a call with audio right from the call history. |
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Swipe left (iPhone and iPad) or long press (Android) on an entry to delete it:
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Tap |
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Go to |
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Hover over an entry and select Call |