The new design changes to the Calling tab in the Webex App are available only if you're set up with Webex Calling or your calling is hosted by a Service Provider. If you’re set up with Unified CM, you'll see the changes in the 44.9 release.

Calling tab after the redesign

You can see the number associated with the call log and have the option to call it back. If it states 'Call on Webex' instead, it was a Webex App call.

When a call is forwarded or redirected, Webex App shows information on the caller, and where it was forwarded or redirected from. This includes calls forwarded or redirected from hunt groups, call center queues, and executive assistants.

如果您设置了 Webex 呼叫或由服务商托管的呼叫，呼叫历史记录会在桌面应用程序、移动应用程序以及座机间同步。


 

If the translation pattern is applied for the dialed number, then you see the translated pattern in the View Call History. For more information, see Translation patterns for outbound calls.

For example, if you dial "0" for the operator or front desk using Webex App, and if the translation pattern has "0" matching to extension "1234", then call history displays "1234" rather than "0".

1

Open Webex and sign in.

2

Go to Calling and select All to see all the calls you've had, or select Missed to filter by the ones you've missed.

3

Call someone back right from your call history by hovering over an entry and choosing whether to make it an Audio or Video call.

Calls from other people using Webex App give you the option to send a message, call them, send an email, add to contacts, delete this call or delete all call history.

1

Open Webex and sign in.

2

Go to Calling to see all the calls you've made or received in Webex App. 如果有任何未加入的呼叫或会议，它们将显示为红色。

3

点击呼叫历史记录中的任一条目即可立即打开音频回拨。

4

在某个条目上向左滑动（iPhone 和 iPad）或长按 (Android) 可以删除此条目：

  • 点击删除可以删除所选的条目。
  • 点击选择更多，选择全部，然后点击删除可以删除所有条目。
5

点击某个条目旁边的 获取关于该呼叫或会议的详细信息，例如时间和时长。您还可以从呼叫详细信息窗口回拨此人员。

1

Go to and select All to see all the calls you've had or select Missed to filter by the ones you've missed.

2

将光标悬停在条目上，然后选择呼叫，从呼叫历史记录直接呼叫。