What Are the Office Hours for the Corporate Support Team (CST)?
What are the office hours for CST?
What are the Customer Success Team's (CST) hours of operation?
Solution:
The office hours for CST are 24 hours a day, 7 days a week.
- For immediate account assistance, contact CST at 1-866 229-3239, option 3.
- For non urgent issues, you can create a case using https://mycase.cloudapps.cisco.com/attendeeCaseCreate
- Note: critical issues should be routed through the phone for immediate attention as the turnaround time on all online support tickets is 2 business day.
