Note that connecting the Webex app to on-premises registered devices is less secure compared to connecting to devices registered on the Webex cloud. When you connect to an on-premises device, the information exchanged between the Webex app and the device is always protected with encryption. However, we do not require certificate verification when establishing an HTTPS session with an on-premises device. Enforcing certificate verification would cause compatibility issues with guest devices and create a complex and challenging deployment and maintenance process.


From the customer view in https:/​/​ , go to Devices and click Settings .


Next to Device Discovery , select Allow the Webex app to connect to on-premises registered devices .