Webinar Mode

  • Webinars can only be scheduled on your Webex site.

  • Webinars don't support setting up customized event and session types.

  • If the site administrator has disabled video for Webex Events and streaming, the option to show video during a webinar is still available for hosts when scheduling a webinar.

  • If the site administrator has enabled automatic recording in the cloud for Webex Meetings and Webex Events (new), even if the host disables automatic recording when scheduling an event, the event will still be recorded.

  • For a host with a plan that supports 25,000 or more users, the hosts can't require cohosts, attendees, and panelists to sign in before joining an event.

  • If an attendee joins a webinar with the Webex web app and raises their hand, and then switches to the Webex Meetings desktop app, their raised hand will be lowered.

  • Attendees can't join a Webex event with a video device.

  • Hosts, cohosts, and panelists can join a webinar from a video device only if that device is connected from the Webex Meetings desktop app.

  • When a host or cohost upgrades an attendee to a panelist, the user appears in both the attendee and panelist list.

  • When a host or cohost mutes a panelist, if that panelist joined the event on desktop, they're unable to unmute themselves.

  • If a host starts a webinar from the Webex Meetings for iOS and starts presenting, the host can't answer any questions that are asked.

  • If a participant joins a webinar through the web app and then switches to using the desktop event application, they will still be connected to the event through the web app.

  • When the host downgrades a panelist to an attendee, and that panelist is connected to a video system from the Webex Meetings desktop app, the video system will remain connected to the webinar.

  • For hosts and panelists using the Webex Meetings desktop application for Mac to start or join their webinars, the title bar for the Webex Events application displays as Webex Meetings.

  • Closed captions and transcriptions are only saved if the webinar is recorded.

  • Webinar streams can only be streamed on to one platform.

  • Public chat messages aren’t shown to panelists who join a webinar from a video device.

  • Webinars don't support opening and sharing MP4 files with File > Open and Share.

Webcast Mode

  • Webcasts can only be scheduled on your Webex site.

  • Only hosts on Webex sites with an events plant that supports 3000 or more users can schedule and join a webcast.

  • Webcasts don't support Webex for Government.

  • Webcasts don't support setting up customized event and session types.

  • Hosts, cohosts, and panelists can join a webcast from a video device only if that device is connected from the Webex Meetings desktop app.

  • For a host with a plan that supports 25,000 or more users, the hosts can't require cohosts, attendees, and panelists to sign in before joining an event.

  • If the site administrator has disabled video for Webex Events and streaming, the option to show video during a webcast will still be available for hosts when scheduling a webcast.

  • If the site administrator has enabled automatic recording in the cloud for Webex Meetings and Webex Events, even if the host disables automatic recording when scheduling a webcast, the webcast will still be recorded.

  • Sharing a whiteboard and sharing a file using Share File, including sharing a video file, aren’t supported for webcasts.

  • Webcasts currently doesn't support the following features introduced in webinar mode:

    • Webex Assistant for Webex Meetings

    • Closed captioning

    • Real-time translation

    • People insights profiles

  • Webcasts don't support sharing files directly to participants. Hosts, cohosts, and panelists must share their screen to share and view files.

  • For attendees, webcasts will always open in a browser regardless of where or what platform they joined from.

  • Use computer audio is the only audio connection type available for attendees.

  • When a host or cohost mutes a panelist, if that panelist joined the webcast on desktop, they will be unable to unmute themselves.

  • Webcasts can't be live streamed to other live streaming platforms.

  • If the host forwards the panelist invitation email to a user, they won’t be able to join the webcast as a panelist. To join as a panelist, the host must invite them from the event scheduler or the host or cohost must invite a user during an ongoing webcast with the invite and remind feature.

  • Hosts, cohosts, and panelists can't interact with attendees through chat, Q&A, and polls from the Webex Meetings desktop app. To interact with attendees and moderate the webcast, hosts, cohosts, and panelist must click Communicate to attendees to open the webcast in the webcast view in their browser.

  • Webcasts don't support opening and sharing MP4 files with File > Open and Share.