Receptionist Client | Transfer a call directly to voicemail
The Receptionist Client allows you to transfer a caller directly to a user's voicemail without calling them first. When a user is away from their phone, for example, transferring the call directly to voicemail avoids unnecessary ringing and saves time for the caller.
Before you begin
Access Receptionist from the Calling User Portal. For steps on how to sign in, see Sign In to the Dashboard.
While on an active call, use the dialer to call the person you'd like to transfer to or click the contact.
From the contacts pane, select the destination contact.
Hover over the contact and click VM.
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