Before You Begin

You and another person must be using the desktop app and already be in a screen sharing session: during a call or in a space with one other person.

You must share your entire screen rather than a specific application.

You must disconnect from any devices the Webex app is connected to.

If you're using a Mac and your screen is going to be controlled, you need to allow Webex to control your computer in the Security & Privacy > Accessibility settings. That way, the mouse works during a remote desktop session.

1

When you're sharing your screen in a call or in a space with one other preson, click Give control and then select the name.

The other person can then control your shared screen.

If the request is not answered in 30 seconds, a request needs to be made again.


 

You cannot annotate or use the whiteboard while someone is controlling your screen.

2

To end the remote screen session, click End remote control.

You or the other person can end the remote screen session.

You can also click to end the screen share altogether.

Before You Begin

You and another person must be using the desktop app and already be in a screen sharing session: during a call or in a space with one other person.


You must share your entire screen rather than a specific application.

You must disconnect from any devices the Webex app is connected to.

If you're using a Mac and your screen is going to be controlled, you need to allow Webex to control your computer in the Security & Privacy > Accessibility settings. That way, the mouse works during a remote desktop session.

1

When you're sharing your screen in a call or in a space with one other person, click Request control , select the name and then click Request after you've read the prompt.

If the person accepts your request, you can then control their shared screen. Either side can control the mouse.

If your request isn't answered in 30 seconds, you need to make the request again.


 

You cannot annotate or use the whiteboard while you're controlling someone's screen.

2

To end the remote screen session, click End remote control.

You or the other person can end the remote screen session.

You can also click to end the screen share altogether.