You can record a meeting that uses another teleconference audio service so you can capture and review what took place in your meeting.
You can record a meeting with another teleconference service; however, if you use another service, make sure that it is connected to the recording service. If the other teleconference service is not correctly connected to the recording service, your recording will not contain audio.
For best results, use Webex Audio when recording meetings. If you specify another teleconference service for your meeting, the audio connection and quality depends on that other teleconference service and is outside the control of the Meeting service.
If you do plan to use another teleconference service when recording a meeting, make sure that the teleconference is included in your recording as explained in the following procedure.
If you are not already connected to the other teleconference, the Webex Recorder (Record on Server) Setup wizard appears.
Select Record other teleconference .
Select Next .
The next page of the wizard appears.
Specify the following information for your teleconference service:
Select Next .
The system attempts to connect with the other teleconference service. A message appears at the top of the setup wizard page to let you know whether the connection was successful.
Follow the guidelines in the Setup wizard to verify that the connection is successful.
If the message at the top of the setup page indicates that the connection is successful and you hear the greeting, select Start Recording to record your meeting and include your teleconference.