1

For Windows and Mac, go to Help > Health Checker > Audio & Video Statistics.

Health Checker in Windows

For Mac, go to Help > Health Checker.

Health Checker in Mac

2

From the meeting controls, select the indicator at the top right of your screen.

When you have a poor network connection and your meeting experience is limited, a notification automatically appears.

3

Click View Health Checker.

On the Health Checker page, you can hover over the health status for more details:

Table 1. Health Status

Color

Health Status

Description

Green

Good

You're able to have the full meeting experience.

Yellow

Poor

Issues may create some limitations for your meeting experience.

Red

Bad

Issues are definitely limiting your meeting experience.

If there is any problem, you can find the summary in the Health Status, along with possible actions to take to remedy the issues. You can also Send Problem Report directly from the Health Checker page.

Health Checker

4

Go to Audio Video Statistics to see Audio Video Connection and Sharing Content. To see the CPU and memory usage when content is being shared, select Sharing Content.

Audio & Video Statistics dialog box
1

Go to Meeting > Audio & Video Statistics.

2

To see the CPU and memory usage when content is being shared, select Sharing Content.

Audio & Video Statistics dialog box