Allow a device to be used as a hoteling host

You can designate specific phones (hosts) that users (guests) can temporarily sign in to and use as their own phone.

Workspace phones are the only phones that can be enabled as a hoteling host phone.

If you're set up with monitoring keys (example: BLF or Call Park), once signed in to a host phone as a guest, these keys will no longer appear.


From the customer view in, go to Workspaces.


Select the workspace to modify and go to the Devices tile.


Select the device to modify.


Scroll down to Hoteling and select the toggle to enable.


Choose the number of hours the device can be used by visiting guests from the drop-down.

What to do next

Once the device is configured, click the Reboot button in the Actions menu. This will apply the softkey configuration after the phone reboots.

Turn on hoteling for a user

Enabling hoteling for a user allows them to work in another space while maintaining the functionality and features of their main desk phone.


From the customer view in, go to Users and then select the user you want to modify.


Select Calling, go to Between-user Permissions, and click Hoteling.


Turn on Hoteling, and then click Save.


Want to see how it's done? Watch this video demonstration on how to configure hoteling in Control Hub.