As an administrator, you can enable hoteling for users so that their phone profile (phone number, features, and calling plan) is temporarily loaded onto a shared (host) phone. Hoteling is useful if you have flexible workspaces (no assigned seating), employees who travel a lot, or a call center environment.
Allow a device to be used as a hoteling host
Workspace phones are the only phones that can be enabled as a hoteling host phone.
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If you're set up with monitoring keys (example: BLF or Call Park), once signed in to a host phone as a guest, these keys will no longer appear. |
1 |
From the customer view in https://admin.webex.com, go to Workspaces. |
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Select the workspace to modify and go to the Devices tile. |
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Select the device to modify. |
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Scroll down to Hoteling and select the toggle to enable. |
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Choose the number of hours the device can be used by visiting guests from the drop-down. |
What to do next
Turn on hoteling for a user
1 |
From the customer view in https://admin.webex.com, go to Users and then select the user you want to modify. |
2 |
Select Calling, go to Between-user Permissions, and click Hoteling. |
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Turn on Hoteling, and then click Save. |