Overview

Webex supports integration with Mobile Device Management (MDM) tools such as IBM Security Maas360®. These tools allow you to provision, configure and control access to mobile applications deployed in your organization. They also allow you to monitor, manage and secure corporate mobile devices used in your organization.

You can use MaaS360 to enrol and manage Webex on personally owned devices (BYOD) and corporate phones.

This document helps you import the Webex App (for iOS or Android) into your MaaS360 app catalog, configure the app, and distribute it to users.

Prerequisites

  • You need a MaaS360 administrator account.

  • You need a Webex administrator account.

  • You have Android and/or iOS devices enrolled and compliant with your organization's security policy.

  • Your users must be provisioned in your Webex organization (in Control Hub).

    See Ways to Add Users to your Control Hub Organization.

1

Sign in to your MaaS360 portal at https://login.maas360.com.

2

Click Apps then Catalog.

3

Click Add > Android, and select Google Play App

4

Search for "Cisco Webex".

You may see more than one Cisco app. Select the one named "Cisco Webex".

5

Click Select and Approve Webex App (to approve the app for your organization).

6

Allow the App permissions (approve the app's default permissions).

The app should now be approved and in your app catalog.

7

Go to Apps > App catalog

8

Find Webex and click Distribute.

The Webex App is installed on the selected users' devices.

1

In Maas360 portal, go to Security > Policy Management > Policies.

2

Click Add policy and enter/select the following values:

  • Enter a Name (e.g. Webex for Android) and Description (e.g. Collaboration app).

  • For Type, select Android MDM.

  • For Start From, select Business Templates based Policy.

  • For Business Usecase, select BYOD or Corporate Owned (depending on which devices you govern with this policy).

3

Click Continue.

4

Open the new policy's Security page and the Restrictions page to configure the app.

(See the Supported Restrictions topic in this article to read about what you can select on these pages.)

1

Sign in to your MaaS360 portal at https://login.maas360.com.

2

Click Apps then Catalog.

3

Click Add > iOS, and select iTunes App Store App

4

Search for and select "Webex", then click Add.

You may see more than one Cisco app. Select the one named "Webex".

5

Click Apps then App Catalog.

6

Select Webex (for iOS).

7

Open Install Settings, and check Update Automatically.

8

Open Security Policies, and check the policies you want to enable for Webex on your iOS devices:

  • Prevent Data backup to iTunes blocks the Webex backup to iTunes stores.

  • Remove VPP License on Stopping Distribution revokes the VPP (Volume Purchasing Program) license when you delete the Webex App from the MaaS360 portal, or stop the distribution.

  • Remove on MDM Control Removal automatically deletes the Webex App from user's mobile when you stop MDM control of the device.

  • Remove on Stopping Distribution automatically deletes the Webex App from user's mobile when you stop distribution to the group.

  • Remove on Selective Wipe deletes the Webex App from user's mobile when you issue a selective wipe to the device.

  • Restrict Uninstall by User prevents the user from uninstalling the Webex App from their mobile.

9

Scroll down and open App Configuration and click Add Configuration.

A new Webex configuration page opens, with the Configuration tab open.
10

Select AppConfig community and modify the following settings as required:

  • Screen lock duration in seconds defines the period of inactivity (in foreground Webex App) before the screen is locked.

  • Disable application copy and pasting blocks copying from Webex and pasting to a personal application running on the user's mobile device. Does not prevent the user from copying from Webex to other managed applications.

  • Variable where email address can be inserted allows MaaS360 to prepopulate the user's email address during login to Webex.

11

Near the top of the page, open the Distribution tab.

12

Select the Webex user group, then click Publish to distribute the Webex App to that group's iOS devices.

1

In Maas360 portal, go to Security > Policy Management > Policies.

2

Click Add policy and enter/select the following values:

  • Enter a Name (e.g. Webex for iOS) and Description (e.g. Collaboration app).

  • For Type, select iOS MDM.

  • For Start From, select Business Templates based Policy.

  • For Business Usecase, select BYOD or Corporate Owned (depending on which devices you govern with this policy).

3

Click Continue.

4

Open the new policy's Security page and the Restrictions page to configure the app.

(See the Supported Restrictions topic in this article to read about what you can select on these pages.)

Passcode/TouchID

Allow users to set up a Passcode or TouchID. The user is prompted to enter a passcode when they launch the Webex app from a mobile device.

Maximum PIN attempts

Define the maximum number of times a user can enter an incorrect PIN.

Managed Open-In/Document Sharing

Allow sharing of documents from Webex app to other policy-managed apps.

Prevent App Backup

Prevent users from saving Webex data to Android/iOS back-up service.

Disable Screen Capture

(Android) Block screen capture and Google assistant capabilities.

For iOS users, this restriction is configured at the OS level.

Remotely Wipe App

Allow administrators to remotely wipe Webex from a mobile device.

Disable Copy and Paste

Prevent users from using copy and paste between Webex and other unmanaged apps. However, you can allow copy and paste with other corporate policy-managed applications.