Webinar Mode

  • Only Webex sites with a Webex Enterprise Edition License or Webex Event License can schedule and join a Webex event.

  • Webinars can't be scheduled through the Webex Meetings mobile app.

  • Webinars don't support setting up customized event and session types.

  • If the site administrator has disabled video for Webex Events and streaming, the video option will still be available for hosts when scheduling a webinar.

  • If the site administrator has enabled automatic recording in the cloud for Webex Meetings and Webex Events (new), even if the host disables automatic recording when scheduling an event, the event will still be recorded.

  • If the site administrator disables Webex Meetings Webex Events Advanced and enables Webex Events Online Event (ONS), Webex Meetings Webex Events Advanced will be re-enabled the next day.

  • If the site administrator has disabled Webex Events Online Event (ONS), users can schedule or host a webinar for the next 24 hours. After 24 hours, users will no longer be able to schedule or host a webinar.

  • If an attendee joins a webinar with the Webex web app and raises their hand, and then switches to the Webex Meetings desktop app, their raised hand will be lowered.

  • Attendees can't join a Webex event with a video device.

  • Hosts and cohosts can join a webinar from a video device only if that device is connected from the Webex Meetings desktop app.

  • When a host upgrades an attendee to a panelist, the user will appear in both the attendee and panelist list.

  • When a host mutes a panelist, if that panelist joined the event on desktop, they will be unable to unmute themselves.

  • If an attendee joins a webinar that only has the host present from an iOS device, the host can't answer any questions that are asked.

  • If a participant joins a webinar through the web app and then switches to using the core event application, they will still be connected to the event through the web app.

  • If the host removes the ability for participants to view the Participants list, it can still be seen by the host.

  • When the host downgrades a panelist to an attendee, and that panelist is connected to a video system from the Webex Meetings desktop app, the video system will remain connected to the webinar.

  • For hosts and panelists using Mac, the title bar for the Webex Events application will display as Webex Meetings.

  • Closed captions and transcriptions aren’t saved after the webinar has ended. However, they are saved if the webinar is recorded.

  • Webinar streams can only be streamed on to one platform.

  • If the host forwards the panelist invitation email to a user, they will not be able to join the webinar as a panelist. To join as a panelist, the host must invite them from the event scheduler or the host or cohost must invite a user during an ongoing webinar with the invite and remind feature.

  • Attendees can't chat with everyone attending the event. They can only chat directly with all panelists.

Webcast Mode

  • Only Webex sites with an Events 3000 license can schedule and join a webcast.

  • Webcasts don't support Webex for Government.

  • Webcasts don't support setting up customized event and session types.

  • Hosts and cohosts can join a webcast from a video device only if that device is connected from the Webex desktop app.

  • Hosts and cohosts can't start webcasts on the Webex Meetings mobile app.

  • If the site administrator has disabled video for Webex Events and streaming, the video option will still be available for hosts when scheduling a webcast.

  • If the site administrator has enabled automatic recording in the cloud for Webex Meetings and Webex Events, even if the host disables automatic recording when scheduling a webcast, the webcast will still be recorded.

  • If the site administrator disables Webex Meetings Webex Events Advanced and enables Webex Events Online Event (ONS), Webex Meetings Webex Events Advanced will be re-enabled the next day.

  • If the site administrator has disabled Webex Events Online Event (ONS), users can schedule or host a webcast for the next 24 hours. After 24 hours, users will no longer be able to schedule or host a webcast.

  • Sharing a whiteboard and sharing a file using Share File , including sharing a video file, aren’t supported for webcasts.

  • Webcasts currently doesn't support the following features introduced in webinar mode:

    • Webex Assistant for Webex Meetings

    • Closed captioning

    • People insights profiles

  • Webcasts don't support sharing files directly to participants. Hosts, cohosts, and panelists must share their screen to share and view files.

  • For attendees, webcasts will always open in a browser regardless of where or what platform they joined from.

  • Use computer audio is the only audio connection type available for attendees.

  • When a host mutes a panelist, if that panelist joined the webcast on desktop, they will be unable to unmute themselves.

  • When the host downgrades a panelist to an attendee, and that panelist is connected to a video system from the desktop app, the video system will remain connected to the webcast.

  • When a host downgrades a panelist to an attendee that is still connecting to a video device, they will be able to join the webcast with their video device.

  • Webcasts can't be live streamed to other live streaming platforms.

  • If the host forwards the panelist invitation email to a user, they will not be able to join the webcast as a panelist. To join as a panelist, the host must invite them from the event scheduler or the host or cohost must invite a user during an ongoing webcast with the invite and remind feature.

  • Hosts and panelists can't interact with attendees through chat in the desktop app. To chat with attendees, hosts and panelist must open the webcast in the webcast view in their browser.