Exceptions for Webex and Webex Meetings within Symantec EndPoint Protection
What exceptions are needed to be added for Webex in Symantec EndPoint Protection?
Which Symantec EndPoint Protection executable exception files are compatible with Webex?
Solution:
Webex Meetings
Cisco recommends excluding the locations below in Symantec Endpoint Protection to allow Webex through the Firewall:
-
Program Files (x86)\WebEx
-
ProgramData\Webex
-
\Users\USERNAME\AppData\Local\WebEx
-
\Users\USERNAME\AppData\LocalLow\WebEx
If using Internet Explorer/ActiveX, exclude this file:
- Windows\Downloaded Program Files\ieatgpc.dll
If using Firefox, exclude this file:
- Users\USERNAME\AppData\Roaming\Mozilla\plugins\npatgpc.dll
Webex
Cisco recommends excluding the locations below in Symantec Endpoint Protection to allow Webex through the Firewall:
- \Users\USERNAME\AppData\Local\Programs\Cisco Spark
- \Users\USERNAME\AppData\Local\CiscoSparkLauncher
Admin install:
- \Program Files (x86)\Cisco Spark
Note: Please contact Symantec or your IT department if additional assistance is needed with configuring your firewall.
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