Email Template Variables for Webex Meetings

The following table lists and defines all the variables used in the Webex Meetings email templates. For more information on the individual variables used in each template, see the Webex Meeting Email Template Variable Matrix.


 

  • Although some variables appear in multiple email templates, each variable is unique to its own template. Variables are not shared across templates.

  • Each email template contains its own set of variables. Copying and pasting variables between the email subject and body, or from one template to another, is not supported.

Variable

Description

Templates used

%HostEmail%

Email address of the user.

Multiple

%ForwardSubjectDesc%

Text on the Subject line of the meeting email

Invitation to Register for a meeting

%Topic%

Meeting topic

Multiple

%ForwardDesc%

Text of description of the meeting

Invitation to Register for a meeting

%HostName%

Full Name of the Meeting Host

Multiple

%Host Name%

Full Name of the Meeting Host

Multiple

%HostDisclaimer%

Disclaimer text used in the footer of templates for meeting hosts

Multiple

%MeetingDateOrRecurrence%

Meeting date or recurrence information, if any

Invitation to Register for a meeting

%TimeZone%

Time zone for the meeting

Multiple

%PKIDescription%

Description of the Public Key Infrastructure. This will appear in the template only when the PKI option is enabled for your site.

Invitation to Register for a meeting

%LyncURI%

Skype for Business link (SIP URI)

MC Meeting Info For Attendee (Productivity Tools)

Invitation to a meeting in progress_PR (Productivity Tools)

%MeetingInfoURL%

URL that provides the meeting information

Multiple

%MeetingInfoInOtherTimezone%

Meeting information provided in a time zone other than the one in which it was originally scheduled

Multiple

%ServiceNameURL%

URL of the service name (e.g. Webex Meetings)

Invitation to Register for a meeting

%HostPhone%

Phone number of the user who is the host

Multiple

%PromotionFreeTrialDescription%

Description of any promotional text for a free trial of Webex Meetings

Multiple

%PromotionFreeTrialURL%

URL of the free trial promotional text

Multiple

%EmailFooter%

Brandable Footer text used in all emails

Multiple

%Disclaimer%

Webex legal disclaimer text used in the footer

Multiple

%AttendeeName%

Name of the meeting attendee

Multiple

%MeetingTime%

Time when the Meeting is scheduled

Multiple

%MeetingNumber%

Identification number assigned to the meeting

Multiple

%MeetingDate%

Date the meeting will occur

Multiple

%MeetingNumberLabel%

Text label that precedes the %MeetingNumber% variable (e.g. "Meeting Number:")

Multiple

%MeetingNumberLabelWithValue%

Combination of a meeting number label and a meeting number

Multiple

%MeetingNumberNS%

Identification number assigned to the meeting (no space between numbers)

Multiple

%PersonalRoomID%

Unique identifier for the user, in the Personal Room URL

Invitation to a Meeting in Progress_PR(Productivity Tools)

%MeetingPasswordLabel%

Text label that precedes the %MeetingPassword% variable (e.g. "Meeting Password:")

Multiple

%MeetingPassword%

Meeting password

Multiple

%PasswordDesc%

Description of how to use the password

Multiple

%AlternateHostDescription%

Description of the meeting's alternate host if any

Multiple

%JoinMeetingTitle4SmartPhone%

Meeting title text when displayed on smart phones

Multiple

%TeleconferenceAttendeeDesc%

Description of attendees joining via teleconference

Multiple

%TeleconferenceInfoAttendeeNN%

Description of attendees joining via a teleconference

Multiple

%UCFAttendeeVerifyPlayers%

Message indicating attendees to verify rich media player support before joining the meeting

Multiple

%Meeting Link%

Link to the Meeting page (from where attendees can join the meeting)

Multiple

%iPhoneJoinMeetingDesc%

Instructions for users to join a meeting from iPhone

Multiple

%PKI Information%

Information about the Public Key Infrastructure. This information will be present when the PKI option is provisioned for your site.

Multiple

%TeleconferenceDesc%

Description of the teleconference

Multiple

%TeleconferencingInfo%

Information about the teleconference including teleconference numbers, etc

Multiple

%TeleconferenceHostDesc%

Text label that proceeds telephone information

Multiple

%TeleconferenceInfoHostNN%

Telephone information

Multiple

%Recording Disclaimer%

Webex legal disclaimer text regarding making a recording of the meeting

Multiple

%UCFHostVerifyPlayers%

Message indicating hosts to verify rich media player support before joining the meeting

Multiple

%ConfCallModerator%

Information about the conference call moderator

Multiple

%TeleconferenceInfoAttendee%

Information about the teleconference attendee

MC Tele MeetingInfo For Attendee

%ConfCallParticipant%

Information about the conference call participant

MC Tele MeetingInfo For Attendee

%TeleconferenceInfoHost%

Information about the teleconference host

MC Tele MeetingInfo For Host

%iCalendarText%

Information about adding meeting to iCalendar

Meeting Information Updated

%DownloadToCalendarLink%

Link to download the meeting to iCalendar

Meeting Information Updated

%AttendeeJoinSection%

Information about the details to be provided for the attendee to join the meeting.

Meeting Information Updated

%MeetingManagerSetUpDesc%

Information about setting up Meeting Manager

Meeting Registration Confirmed

%SetupURL%

URL to setup Meeting Manager

Meeting Registration Confirmed

%DateTime%

Date and time information of the meeting

Multiple

%DateTimeList%

Date and time (i.e. schedule) information for meetings that have been rescheduled. Such meetings require compulsory registration.

Meeting Requiring Registration Rescheduled

%PhoneContactInfo%

Contact telephone number of the host for meetings that have been rescheduled

Meeting Requiring Registration Rescheduled

%ActionOnAudioMeeting%

Describes to a host how to start the audio portion of the meeting

Multiple

%ActionOnAudioMeetingAttendee%

Describes to an attendee how to join the audio portion of the meeting

Multiple

%TPInformationIcs%

TelePresence information

Multiple

%JoinByPhoneIcs%

Audio information for attendee, including phone numbers for joining audio

Multiple

%HostMeetingPasswordIcs%

Meeting password set by the meeting host.

Appears in host template

MC MeetingInfo For Host(Productivity Tools)

%HostDisclaimerIcs%

Disclaimer text used in the footer of templates for meeting hosts

Multiple

%AttendeeJoinByPhoneIcs%

Phone information to dial to join meeting.

Appears in attendee template

MC MeetingInfo For Attendee(Productivity Tools)

%MeetingPasswordIcs%

Meeting password set by the meeting host.

Appears in attendee template

Multiple

%DisclaimerIcs%

Disclaimer text used in the footer of templates for attendees

Multiple

%AlternateHostDescriptionIcs%

Description of the meeting's alternate host if any

MC MeetingInfo For Attendee

%JoinByPhoneEntHtml%

Information for joining by phone only (HTML email body)

Multiple

%JoinByPhoneEntText%

Information for joining by phone only (plain text email body)

Multiple

%TPJoinDescriptionHtml%

Information for joining from a video system (HTML email body)

Multiple

%TPJoinDescriptionText%

Information for joining from a video system (plain text email body)

Multiple

Email Template Variables for Enterprise

The following table lists and defines all the variables used in the Enterprise email templates. For more information on the individual variables used in each template, see the Enterprise Email Template Variable Matrix.

  • Although some variables appear in multiple email templates, each variable is unique to its own template. Variables are not shared across templates.

  • Each email template contains its own set of variables. Copying and pasting variables from one template to another is not supported.

    Variable

    Description

    Templates used

    %AccountActivationURL%

    URL where the user can activate the Webex account

    Automated Responses to Users Not Activated, Multiple

    %AccountPassword%

    Customer's Webex account password

    Automated Responses to Users

    %AdminName%

    Name of the Webex Services Site Administrator

    Multiple

    %allocation queue%

    WebACD queue used in the allocation rule

    WebACD Allocation Rule Error Notification Email

    %ApproveURL%

    URL to approve the password request

    Password Request

    %BillingEnd%

    End-date of the billing period for the service subscription

    Multiple

    %BrandName%

    Brand name of the customer's Webex Services site, for example: customer.webex.com

    Automated Responses to Users

    %CallInPhoneNumber%

    Phone number that invitees need to call in to join the meeting

    Multiple

    %ChangePassword%

    URL or link that allows users to change their passwords

    Forgot Password Request Notification - Change Password

    %ChangePasswordLink%

    URL or link that allows users to change their passwords

    Multiple

    %Comments%

    Configurable text seeking additional comments from the user/host

    Feedback To Host One, Multiple

    %CompanyName%

    Name of the company that is subscribed to the service

    Multiple

    %ComputerName%

    Name of the computer on which Access Anywhere is requested

    Access Anywhere Requested

    %ConfID%

    Unique numerical ID of the conference on this site.

    Multiple

    %ConfirmationUrl%

    URL or link that allows users to confirm their Webex accounts

    Require Confirmation Email

    %ConfName%

    Name (Topic) of the conference.

    Multiple

    %ConfirmWords%

    Text that describes the account confirmation process

    Require Confirmation Email

    %Content%

    Comments submitted by a user as part of feedback about a service (to the service support group)

    Multiple

    %CSRs%

    Names of Customer Service Representatives

    Leave Message Email, Multiple

    %CustomerEmail%

    Customer's email address

    Leave Message Email, Multiple

    %CustomerName%

    Name of the Webex customer

    Multiple

    %CustomerPhone%

    Customer's phone number

    Leave Message Email, Multiple

    %Date%

    Date that feedback was provided

    Multiple

    %DateTime%

    Date and time that a support request was queued

    Multiple

    %DeactivatedNumber%

    Number of days for which the account was inactive

    Deactivated Account Notice

    %DomainID%

    Domain where the Site is provisioned.

    Email Notification for failed Critical job

    %DownloadCscFileURL%

    Text and URL to download the export file

    Multiple

    %DownloadErrorLogURL%

    Text and URL to download the error log for import or export

    Multiple

    %DownloadToCalendarLink%

    URL for users who want to download the meeting information offline to the calendar format of their choice. This option is required to use iCal with Lotus Notes.

    Multiple

    %DownloadToCalendarURL%

    URL or link for users who want to download the meeting information offline to the calendar format of their choice

    Multiple

    %Duration%

    Duration of the recording or meeting

    Available Recording Notification

    %Edit Recording URL%

    URL for editing recording information and playback control options.

    Available Recording Notification

    %Email%

    Email address

    Multiple

    %Email Address%

    Contact email address of the person who is sharing the meeting recordings

    Share Recordings

    %EmailConfirmLink%

    URL or link that allows the user to confirm the change of email address on their Webex account

    Webex Account Change Confirmation

    %EmailFooter%

    Brandable Footer text used in all emails

    ALL

    %EndingTime%

    Ending-time of the pay-per-use meeting (as supplied with post-meeting billing information)

    Multiple

    %EntryLinkURL%

    URL or link that points to the WebACD entry form for customer requests

    Missing WebACD Queue Email

    %ErrorCode%

    Error code of the WebACD routing event

    WebACD Routing Error Notification Email

    %ErrorMessage%

    Error Message explaining the nature of the job failure

    Email Notification for failed Critical job

    %ExportFileName%

    Name of the exported file.

    Export Finished Or Aborted Notification

    %ExportStatusPageURL%

    URL of the export status page. Displays the status of a request: Queued, In Progress, Aborted or Finished

    Export Finished Or Aborted Notification

    %FailCount%

    Total count of records that could not be retrieved

    Multiple

    %FailedAccountDetail%

    Details of accounts not successfully changed during the site administration event

    Password Security Enhancements Normal Condition

    %FailedNumber%

    Number of failed login attempts by a Webex user

    Locked Out Account Notice, Multiple

    %FinishDate%

    Date on which the submitted request was finished processing

    Multiple

    %FinishTime%

    Time when the submitted request was finished processing

    Multiple

    %FirstName%

    First name of the Webex account owner

    Multiple

    %FullName%

    Full name of the Webex user.

    Access Anywhere Requested

    %HostEmail%

    Email address of the Webex Meetings.

    Multiple

    %Host Name%

    Full name of the meeting host

    Multiple

    %HostName%

    Full Name of the Meeting Host

    Account Signup Notification for Site Admin, Multiple templates

    %HostID%

    ID number of the meeting host

    Failed Auto-Recording notification

    %HostMeetingInfoURL%

    URL or link that allows the meeting host to edit the meeting

    Multiple

    %hostpassword%

    Password provided with the new account setup notification

    Multiple

    %iCalendarText%

    Text instructions for downloading the iCal version of the meeting information

    Multiple

    %ImportStatusPageURL%

    URL of the import status page. Displays the status of a request to import: Pending, Queued, Aborted or Finished

    Import Finished Or Aborted Notification

    %ImportFileName%

    Name of the file for which an import request was placed

    Import Finished Or Aborted Notification

    %InvoiceNumber%

    Invoice number provided with the purchase receipt

    Multiple

    %JobID%

    Job ID (this will represent the ID of the critical job that failed)

    Email Notification for failed Critical job

    %JobType%

    Job Type (indicates the type of the critical job that failed - import or export)

    Email Notification for failed Critical job

    %LastName%

    Last name of the Webex account owner

    Multiple

    %MeetingCost%

    Cost (excluding tax) of the pay-per-use meeting

    Multiple

    %MeetingDate%

    Date on which the meeting will occur

    Multiple

    %MeetingDateOrRecurrence%

    Date of the Meeting or recurrence information for the meeting

    Multiple

    %MeetingNumber%

    ID number assigned to the meeting

    Multiple

    %Meeting Password%

    Meeting password set by the meeting host

    Multiple

    %MeetingTime%

    Time when the Meeting is scheduled

    Multiple

    %N%

    Number of days before the temporary password will expire (as supplied with a password change request)

    Reset password

    %NewEmail%

    Email address of the Webex account after the email address is changed

    Webex Account Change Confirmation

    %NewSuccessCountAdded%

    Displays the count of new records successfully added (this indicates a successful import)

    Import Finished Or Aborted Notification, Multiple

    %NewSuccessCountUpdated%

    Displays the count of records successfully updated (this indicates a that the database was successfully updated with the imported records)

    Import Finished Or Aborted Notification, Multiple

    %NO%

    Percentage of the total recording storage space that remains available for the site

    Media Storage Capacity Warning

    %OldEmail%

    Email address of the Webex account before the email address was changed

    Webex Account Change Confirmation

    %OptionName%

    Name of the option that the site administrator changed

    Multiple

    %PasswordOrLink%

    Password or link to the password (provided after a password reset)

    Reset password

    %PaymentURL%

    URL or link that allows a customer to purchase or extend the service subscription

    Multiple

    %PeopleMinutes%

    Combined attendance time of all attendees in the pay-per-use meeting

    Multiple

    %percentage%

    Percentage of calls allocated to the WebACD queue

    WebACD Allocation Rule Error Notification Email

    %Performance%

    Configurable text seeking user's feedback about the meeting performance

    Feedback To Host One, Multiple

    %Personalized Message%

    Message that the host can personalize and include when sharing recordings

    Share Recordings

    %ProductivityToolBenefit%

    Text describing the benefits of the Webex productivity tools

    Multiple

    %PpuEmail%

    Email address of the technical support contact person in case user has opted for a Pay Per Use account.

    Multiple

    %PpuPhone%

    Phone number of the technical support contact person in case user has opted for a Pay Per Use account.

    Multiple

    %PpuSupportHours%

    Working hours of the technical support contact person in case user has opted for a Pay Per User account.

    Multiple

    %Profile%

    User's profile

    Feedback To Host One, Multiple

    %Question%

    Question asked by the customer

    Leave Message Email, Multiple

    %QueueName%

    Name of the queue for handling customer support requests/messages

    Leave Message Email, Multiple

    %ReactivateActMsg%

    Instructions on how to reactivate the locked out Webex account

    Locked Out Account Notice

    %Recording Info URL%

    URL for viewing information about the recording such as options for letting users download the recording and related information.

    Available Recording Notification

    %Recording Link%

    URL or link where the recording is available for playback from the Webex Services site.

    Available Recording Notification

    %Recording Time%

    Start time of the recording.

    Available Recording Notification

    %recursive sub-queue%

    The sub-queue assigned a recursive allocation through the faulty allocation rule

    WebACD Allocation Rule Error Notification Email

    %Reliability%

    Configurable text seeking user's feedback about the meeting reliability

    Feedback To Host One, Multiple

    %Request%

    Name of the request

    Multiple

    %RequestEnd%

    Status of the import or export request

    Multiple

    %Request_Status%

    Status of the request

    Multiple

    %ScheduledMeeting%

    Indicates whether the user has any scheduled meetings.

    Locked Out Account Notice, Multiple

    %ServerName%

    Name of the server where the meeting was hosted

    Feedback To Host One, Multiple

    %Service Center%

    URL of the Webex Services site

    Available Recording Notification, Multiple

    %ServiceName%

    Brandable name of the Webex Service (e.g. Webex Meetings, Webex Training, Webex Support, etc)

    Multiple

    %Service Recording URL%

    URL of the Webex Services site where users can view all the recordings available for the site

    Available Recording Notification

    %ServiceType%

    The Webex service type

    Multiple

    %ServiceURL%

    URL of the Webex Services site

    Access Anywhere Setup Information

    %Setup%

    Configurable text seeking user's feedback about the meeting setup ease

    Feedback To Host One, Multiple

    %SiteAdminHomePageURL%

    URL or link to the site administration home page

    Request for Service Privileges

    %SiteAdminName%

    Name of the Webex Services Site Administrator

    Deactivated Account Notice, Multiple

    %SiteBrandName%:

    URL of customer's Webex Services site, for example: http://customer.webex.com

    Automated Responses to Users

    %SiteHomePageURL%

    URL of the Webex Services site home page

    Account Signup Notification for Site Admin

    %SiteID%

    Unique numerical ID of the Site (this information is sent to the Site Admin)

    Email Notification for failed Critical job

    %SiteURL%

    URL of the Webex Services site

    Account Signup Notification for Site Admin

    %StartingTime%

    Starting-time of the pay-per-view meeting (as supplied with post-meeting billing information)

    Multiple

    %Status%

    Preliminary status of the user who has signed up for an account with Webex. "Status" is "Accept" or "Reject" depending on the Accept/Reject criteria in place for the SignUp feature in site admin.

    Account Signup Notification for Site Admin

    %StatusAction%

    Action to be taken by the Site Admin on the user's request for a Webex account, either "Accept" or "Reject"

    Account Signup Notification for Site Admin

    %SubmitDate%

    Date on which the request was submitted

    Multiple

    %SubmitTime%

    Time when the request was submitted

    Multiple

    %Subject%

    Text to be used on the subject line

    Multiple

    %subtype%

    Subscription type related to the new account

    Multiple

    %SuccessCount%

    Number of accounts successfully changed during the site administration event

    Password Security Enhancements Normal Condition

    %SupportEmail%

    Technical support email address for the Webex service

    Multiple

    %SupportPhone%

    Technical support phone number for the Webex service

    Multiple

    %ServiceNameURL%

    URL of the service name (for e.g. MC, SC, TC, etc)

    Multiple

    %SiteAdminEmail%

    Email address of the Site Administrator

    Multiple

    %SiteAdminPhoneContactInfo%

    Phone number of the Site Administrator

    Multiple

    %Tax%

    Cost of sales tax of the purchase

    Multiple

    %TechSupportEmailAddress%

    Brandable email address of technical support at Webex.

    Automated Responses to Users

    %TeleconferenceCost%

    Cost of the teleconferencing portion of the pay-per-use meeting

    Multiple

    %TeleconferenceName%

    Name assigned to the teleconference by the host

    Multiple

    %TeleconferencingInfo%

    Teleconference information provided to users. Not configurable.

    Multiple

    %TeleconferencingMinutes%

    Number of teleconferencing minutes used in the pay-per-view meeting

    Multiple

    %TimeZone%

    Time zone where the meeting is scheduled. Time zone is configurable by the meeting host

    Multiple

    %Topic%

    Meeting Topic

    Multiple

    %Topic Name%

    Name of the topic for which recording is available for playback directly from the Webex Services site.

    Available Recording Notification

    %TotalCost%

    Total cost of the pay-per-view meeting, including meeting, teleconferencing and sales tax costs

    Multiple

    %TotalCount%

    Total count of records retrieved

    Multiple

    %TrialEnd%

    End-date of the trial subscription to the Webex service

    Multiple

    %URL%

    URL that points to a website or other location

    All

    %UserEmail%

    Email address of the Webex account

    Multiple

    %UserList%

    List of user accounts on the Webex Services Site that were deactivated

    Deactivated Account Notice, Multiple

    %UserName%

    The user's "Username", for logging in to Webex Services

    Access Anywhere Setup Information

    %username%

    The user's "Username", for logging in to Webex Services

    Welcome Emails from WebEx Service_CMR

    %WaitTime_Not%

    Length of time the request waited in queue before the notification was triggered

    Wait Notification Email

    %WaitTime_Tsh%

    Estimated wait time for the request to be processed and resolved by CSR

    Leave Message Email, Multiple