The snap to whiteboard feature is available for the following products:

  • MX700 and MX800 with dual camera

  • SX80 with SpeakerTrack 60 camera or Quad camera

To set up snap to whiteboard, you have to be in the same room as the room device you are setting it up for. You also need a touch controller that is connected to the room device.

Prepare the room

Whiteboard position



The whiteboard must be placed across the room from the camera, as shown in the illustration. When you configure the feature, you need the accurate distance between the camera and the whiteboard.

Speaker position



The tracking area is the upper half of the whiteboard. The person presenting must stand upright, and not move about in the room to stay inside the tracking area.

Define the whiteboard area

Use the wizard on the touch controller to define the whiteboard area.

1

Tap the device name in the status bar of the touch controller and open the Settings menu. Tap Snap to Whiteboard.

2

Tap Configure or Reconfigure to start the wizard, depending on whether you configure the feature for the first time or not. Follow the instructions on the wizard. Use the next button to move to the next step. If you want to redo a step, use the back button to return to that step.

3

Move the slider to set the distance between the camera and the whiteboard. It is important that the distance is measured accurately.
4

Adjust the camera view (pan, tilt, zoom) to frame the whiteboard. Leave some space on both sides. That way the person speaking can move around while presenting. If you have a SpeakerTrack 60 camera, fine tune both cameras with pan, tilt and zoom to show the same view.

5

Stand next to the whiteboard and start speaking. If the camera zooms to the view that you have chosen for the whiteboard, the feature is correctly set up, and ready to use. If not, see the troubleshooting notes.

6

Close the wizard, and the Settings panel.

Enable and disable snap to whiteboard from a touch controller

1

Tap the device name in the status bar of the Touch controller and open the Settings menu. Tap Snap to Whiteboard.

2

Set the toggle switch to Enabled or Disabled.

  • Enabled: Snap to Whiteboard is enabled, and the camera frames both the person speaking and the whiteboard they are standing next to.

  • Disabled: Snap to Whiteboard is disabled, and the camera frames only the person speaking.

Enable and disable snap to whiteboard from device settings

1

From the customer view in https:/​/​admin.webex.com, go to the Devices page, and select your device in the list. Go to Support and launch Local Device Controls.

If you have set up an Admin user for the device, you can access Device Settings directly by opening a web browser and typing in http(s)://<endpoint ip or hostname>.

2

From the device's advanced settings page, select Settings and Configurations.

3

Go to Cameras > SpeakerTrack > Whiteboard > Mode. Select either On or Off.

  • On: Snap to whiteboard is enabled, and the camera frames both the person speaking and the whiteboard they are standing next to.

  • Off: Snap to whiteboard is disabled, and the camera frames only the person speaking.

Troubleshooting

If the camera doesn't move to the whiteboard position when the presenter speaks next to the whiteboard, check the following. If needed, you can redo the required steps in the wizard.

  • Check that the whiteboard is placed across the room from the camera.

  • Check that the distance between the camera and whiteboard is measured accurately.

  • The person speaking must be close to the whiteboard.

  • The speaker must stand upright, so that the sound comes from the upper half of the whiteboard area.