Configure your call forwarding when not reachable (business continuity) phone number in the calling user portal
With call forwarding when not reachable, you can send calls directly to a destination of your choice if your phone is not connected to the network for any reason, such as power outage, failed internet connection, or wiring problem.
Go to https://settings.webex.com and select Webex Calling.
From the calling user portal, go to Call Settings.
Toggle on Call Forwarding When Not Reachable (Business Continuity).
Enter a phone number to ring when your phone loses connection to the network.
Click the Save.
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