Configure your call forwarding when not reachable (business continuity) phone number in the calling user portal
With call forwarding when not reachable, you can send calls directly to a destination of your choice if your phone is not connected to the network for any reason, such as power outage, failed internet connection, or wiring problem.
| 1 | Go to https://settings.webex.com and select Webex Calling. |
| 2 | From the calling user portal, go to Call Settings. |
| 3 | Toggle on Call Forwarding When Not Reachable (Business Continuity). |
| 4 | Enter a phone number to ring when your phone loses connection to the network. |
| 5 | Click the Save. 
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