Change History Archive

Following is the complete change history log for the Webex for Cisco BroadWorks Solution Guide.


This table is a duplicate of the change history table from the Solution Guide, except that the Solution Guide has entries from the past six months only.

Date

Version

Description of Change

January 21, 2022

2-43

  • Updated Restricted by Partner Mode feature with new restrictions

  • Updated Configure Your Partner Organization in Partner Hub with information on entering and viewing the DAS URL a part of the cluster setup.

January 13, 2022

2-42

  • Added info on Provisioning Adapter Proxy option to Provisiong Adapter and Templates.

  • Updated images in Ordering and Provisioning. Added new image for API Provisioning using untrusted emails.

  • Minor edit to Features and Limitations to clarify that recording cloud storage for Premium is per site.

January 11, 2022

2-41

  • Added Automatic Answer with Tone feature topic

  • Edited Architecture with additional info to clarify Call Settings Webview requirements

  • Removed out of date IdP limitation from Limitations.

  • Updated Configure Your Partner Organization in Partner Hub with option to disable free Cisco Webex calls

December 22, 2021

2-40

  • Updated Architecture with statement clarifying that a DMS instance that is dedicated solely to Webex for Cisco BroadWorks is not mandatory.

  • Corrected CLI command in step 4 of Configure NPS to use Authentication Proxy procedure.

  • Updated Device Profiles with Note on requirements.

December 15, 2021

2-39

  • Updated Disable Webex Calls with revised procedure for disabling this option for existing users.

December 09, 2021

2-38

  • Added Disable Webex Calls for partners who want to disable Cisco Webex free calling.

December 02, 2021

2-37

  • Added E911 Emergency Calling, which points to external articles on E911 support

  • Minor edit to Configure Application Server with Provisioning Service URL to clarify that there are no patch requirements on R24.

December 01, 2021

2-36

  • Correction to Organization Name subheading in Using the Provisioning API

November 30, 2021

2-35

  • Changed subheading to Organization Name in Using the Provisioning API

November 26, 2021

2-34

  • Capitalized Organization Name in Using the Provisioning API

  • Shortened the Change History table to be the last six months only. Moved entries that are older than six months to the archive.

  • Minor edit to the Change History table formatting to remove cell nesting within rows. No content edits.

November 25, 2021

2-33

  • Updated Using the Provisioning API with text to clarify how the provisioning mode affects the organization name.

November 24, 2021

2-32

  • Minor corrections to package and site support in Webex Assistant

November 22, 2021

2-31

  • Added the Webex Assistant feature.

November 19, 2021

2-30

  • The BroadWorks Redundancy DNS Configuration examples that appear for Webex Cloud Services and the Webex App are updated for additional clarity on failover. Check the examples to ensure that you don't lose network connectivity in the event of a failover.

  • Updated Using the Provisioning API with the new link URL for the Webex for BroadWorks Developers Guide.

October 27, 2021

2-28

  • Updates to Call Correlation ID information for more clarity. Coallated all info in Enable Call Correlation Identifer for more clarity. Added direct links to this topic from other topics, such as Call Recording and Group Call Pickup and Retrieve.

  • In Group Call Pickup and Retrieve, split Requirements and Configuration info into separate sections for more clarity.

October 22, 2021

2-27

  • Corrected the CLI context for Reading CTI TLS interface configuration in CTI Interface and Related Configuration

October 20, 2021

2-26

  • Added the Billing Report APIs feature.

  • Added extra column with additional information to BroadWorks Software Requirements

October 18, 2021

2-25

  • Added the releases that correspond to the patches that are listed in Call Recording.

October 14, 2021

2-24

  • Updated Migrate NPS to FCMv1 with revisions for migrating UCaaS clients to FCMv1.

October 5, 2021

2-23

  • Webex rebranding—Updated link text with rebranded article titles.

  • Updated BroadWorks Software Requirements with additional patch information.

October 1, 2021

2-22

  • In Configure Services on YourWebex for Cisco BroadWorks XSPs, corrections to section for removing client authentication (R24 only).

  • Corrected flow-through provisioning patch links in Ordering and Provisioning and BroadWorks Software Requirements

September 27, 2021

2-21

  • Updated Features and Limitations exception for Basic user Space meetings for clarity.

  • Updated some web links that now point to cisco.com

  • Added links to BroadWorks patches

September 24, 2021

2-20

  • Removed R21 support.

  • Updated Appendix to refocus section as alternative authentication method for R22 and up.

  • Updated Directory Sync. Moved most of the content to an expanded Webex article with an external link from this document.

  • Updated Unified Call History with process for disabling the feature.

  • Updated Troubleshooting Webex for Cisco BroadWorks with informaton on license overage message notification.

  • Minor edit to Architecture to correct name for Cisco BroadWorks System Capacity Planner.

September 17, 2021

2-19

  • Added Move Webex Users to Webex for Cisco BroadWorks with information on how to move users from Webex to Webex for Cisco BroadWorks with user consent.

  • From Configure Your Partner Organization in Partner Hub, extracted information that describes how to add Webex for Cisco BroadWorks to an existing organization and moved to its own standalone topic Add Webex for BroadWorks to Existing Organization, which is now grouped with informaiton for moving existing Webex users to Webex for Cisco BroadWorks.

September 13, 2021

2-18

  • In Configure Services on YourWebex for Cisco BroadWorks XSPs, added section for removing client authentication forWebApps (R24 only)

August 25, 2021

2-17

  • Minor edit to ap378391 patches in BroadWorks Software Requirements

  • Minor correction to CTI-based CLI contexts in CTI Interface and Related Configuration

August 20, 2021

2-16

  • Added ap378391 patches to BroadWorks Software Requirements

  • Updated CLI context for CTI-based CLI commands. These updates resulted from the ap378391 patch update

August 18, 2021

2-15

  • Minor update to Webex App failover information.

August 13, 2021

2-14

  • Added Call Correlation Identifier to highlight requirement to enable this feature as many calling features rely on it.

August 12, 2021

2-13

  • Updated Features and Limitations with additional links for Microsoft Teams integration

August 11, 2021

2-12

  • Updated Unified Call History with config file requirement

August 10, 2021

2-11

  • Added additional requirements for Unified Call History

  • Updated patches in BroadWorks Software Requirements

August 06, 2021

2-10

  • Updated Features and Limitations with revised Standard Package PMR meeting limits (100 participants).

  • Added Unified Call History topic

  • Added Partner SSO

  • Updated Restricted by Partner Mode restrictions

July 23, 2021

2-9

  • Added new patches into BroadWorks Sotware Requirements

July 20, 2021

2-8

  • Update NOTE in Features and Limitations

July 14, 2021

2-7

  • Added Additional Documentation topic with links to other documents

  • Under Limitations, added link to Known Issues and Limitations article

July 13, 2021

2-6

  • Corrections to CTI events listed in Architecture and Configure Your Partner Organization in Partner Hub

July 12, 2021

2-5

  • Additions to BroadWorks Software Requirements topic. Also moved topic to the Prepare Your Environment chapter for better visibility

  • Updated Configure Application Server with Provisioning Service URL to include full patch names.

  • Corrected Configure Your Partner Organization in Partner Hub with optional step to enable BroadWorks authentication.

  • Added Voicemail Playback with information on supported voicemail codecs

  • Updated configuration requirements for Group Call Park and Retrieve

July 06, 2021

2-4

  • Corrected Configure NPS to Use Authentication Proxy to identify TAC as providing the Service Request

July 02, 2021

2-3

  • Updated product name for Webex rebranding

  • Updated Provision Users with link to article for verifying user provisioning status

June 23, 2021

2-2

  • Updated Features and Limitations with correction to Standard Package and Premium Package description

June 18, 2021

2-1

  • Updated Features and Limitations and Limitations to include support information for Virtual Desktop Infrastructure (VDI) environments.

June 17, 2021

2-0

  • Updated images with new logo for Webex rebranding

  • Updated Features and Limitations with new Space Meeting limits for Standard and Premium users

June 07, 2021

1-36

  • Added note in Customer Templates to highlight patch requirement for flow-through provisioning.

  • Updated internal links.

June 02, 2021

1-35

  • Updated Customize and Provision Clients with missing step for Remote Party support in the device profile.

  • Updated Architecture with revised XSP Architecture diagram

May 31, 2021

1-34

  • Updated Directory Sync topic with feature updates that include Sync Now feature and API updates.

May 25, 2021

1-33

  • Updated Customer Templates section with changes for direct BroadWorks authentication.

  • Added SSO Login Flow reference information

May 18, 2021

1-32

  • Minor edit and correction in Restricted by Partner Mode

  • In Configure Your Partner Organization in Partner Hub, minor edit to clarify information for adding existing organizations

May 10, 2021

1-31

  • In Configure Your Partner Organization in Partner Hub, edits to clarify information for adding existing organizations

May 07, 2021

1-30

  • Fixed broken link in Configure Your Partner Organization in Partner Hub section.

May 06, 2021

1-29

  • Updated Limitations around support for IPv4 addressing only.

May 05, 2021

1-27

  • Added Network Requirements for Webex Services section

  • Updated Delete Users section

  • Updated Configure Your Partner Organization in Partner Hub with additional information on adding Webex for BroadWorks to an existing organization

April 30, 2021

1-26

  • Added topics on BroadWorks Redundancy Support

  • Updated URLs in USA Egress Rules, EMEA Egress Rules and IdP Proxy URLs in Configure Services on Your Webex for BroadWorks XSPs to use https

April 28, 2021

1-24

  • Updated Features and Limitations with additional information on how Softphone users appear with global searches.

April 20, 2021

1-23

  • Added Restricted by Partner Mode description.

  • Updated Features and Limitations with Note on Space Meeting participant limit issue for Basic users.

  • Updated Directory Synchronisation with minor edit around CLI prerequisites.

April 16, 2021

1-22

  • Updated Required Patches with Flow-through Provisioning with additional information on CLI updates that are required.

  • Updated Test and Lab Guidelines with addiitonal information.

April 09, 2021

1-21

  • Updated Ordering and Provisioning with Extension-only dialing support.

  • Updated EMEA Egress Rules and USA Egress Rules firewall tables with information on IdP URLs

  • Updated Before You Begin requirements for Directory Synchronisation

  • Updated Configure Authentication Service procedure with guidance on how to configure the service if you are running multiple Webex organizations off the same XSP server.

  • Updated Appendix to clarify Authentication Service mTLS procedure requirements

  • Added Note on reusing XSP servers to Architecture

April 01, 2021

1-20

Updated Features and Limitations with following updates:

  • Updated Space Meetings limits for Premium package to 200.

  • Updated Standard Package description to clarify screen sharing support for host.

  • Updated Softphone Package description to clarify that softphone users can share their screen during a call.

March 25, 2021

1-19

  • Updated Install Authentication Service with updated for finding IssuerUrl and IdPProxy URL.

  • Corrected CLI command for replacing the server certificate and key in Add CTI Interface and Enable mTLS.

March 17, 2021

1-18

  • Updated Features and Limitations with information on App Integration

  • Updated Install Authentication Service with IssuerName URL info and FLS configuration validation

March 03, 2021

1-17

  • Updated setting for refreshPeriodInMinutes setting in Install Authentication Service procedure.

March 02, 2021

1-16

  • Added Messaging Limits for Webex for BroadWorks topic.

  • Minor edit to IdP Proxy URL information in Install Authentication Service topic.

February 23, 2021

1-15

  • Updated USA Ingress Rules and EMEA Ingress Rules tables around ports and protocols for SIP VoIP endpoints.

  • Fixed missing images in User Interactions topic.

  • Added IdP Proxy URLs to Install Authentication Service.

February 10, 2021

1-14

  • Added procedure topic Migrate NPS to FCMv1.

  • Moved mTLS configuration information to Appendix. Also applied additional TOC formatting to make the Appendix easier to use.

February 05, 2021

1-13

  • Added Call Recording and Group Call Pickup and Retrieve features

  • Added Softphone Package to the list of packages

  • Updated TLS references to Authentication Service using CI Token Validation

January 29, 2021

1-12

  • Updated links in Architecture & Infrastructure topic

  • Added Limitation around VDI support

  • Corrections to PMR Feature support in Features and Limitations topic. Added desktop sharing and meeting duration.

January 27, 2021

1-11

  • Updated Device Profiles table with updated DTAF files and links. Added new Webex Tablet template.

  • Minor correction to Features and Limitations table around Webex Meetings support.

January 22, 2021

1-10

  • Updated the Features and Limitations topic with feature support information for Webex Meetings.

  • Added APNs Considerations topic with update on HTTP protocol support with Apple.

January 12, 2021

1-9

  • Updated the Features topic in the Overview for Webex for BroadWorks chapter with screen sharing support information for PMR meetings. Also added a table with additional information on PMR meetings feature support.

  • Updated Note in the Install XSP Authentication procedure in the Deploy Webex for BroadWorks chapter.

Dec 18, 2020

  • Updated the Install XSP Authentication procedure in the Deploy Webex for BroadWorks chapter.

  • Moved the pre-existing procedure to the Appendix.

Dec 15, 2020

Added Directory Synchronisation for BroadWorks Calling.

Dec 08, 2020

Updated document. Rebranding Webex Teams to Webex (app).

Nov 12, 2020

  • User Provisioning and Activation Flows, User Interactions:

    Fixed broken image references.

  • BroadWorks Tags Required for Webex, BroadWorks Software Requirements, Firewall Configuration, DNS Configuration:

    Fixed inconsistent table formatting.

DNS Configuration

  • Clarified DNS requirements: Do not use round-robin A/AAAA record for client Xsi address

Configure Call Push Notifications in Webex for BroadWorks

  • Reworked NPS proxy section to improve flow and reduce duplication.

  • Removed NPS migration advice to an external article.

  • Add Webex apps to AS allow list.

  • Clarify commands to create CI account for NPS proxy.

October 29, 2020

Managing Users

  • Added procedure to edit user package in Partner Hub.

  • Added procedure to provision users by self-activation.

  • Added options for deleting users.

Using the Provisioning API

  • Added API Responsebody definition

  • Added API error codes

Deploy Webex for BroadWorks
  • Added Call Settings Webview

Additional Certificate Requirements for Mutual TLS Authentication over CTI Interface

  • Added missing diagram and clarified text about internal CA and BroadWorks OID.

October 9, 2020

Using the Provisioning API

  • Added detail about developer and authorizing user roles for implementing applications to use Webex for BroadWorks API.

  • Added API backward compatibility and versioning strategy.

EMEA Egress Rules

  • Added idbroker-eu.webex.com to domains that must be allowed outbound from EMEA organizations,and removed idbroker.webex.com from that list.

Configure your NPS to Work with the NPS Proxy

  • Corrected NPS Proxy account request procedure which directed reader to the wrong Cisco resource.

Configure Services on your Webex for BroadWorks XSPs, CTI Interface and Related Configuration:

  • Added notes about using container options to configure TLS version and ciphers on XSP R21(SP1).

Configure Services on your Webex for BroadWorks XSPs.

  • Added XSP R21(SP1) details for generating and sharing RSA keys.

Features and Limitations

  • Participant limits and dial-in option updated.

Configure Your BroadWorks Clusters

  • Added note about not saving invalid clusters.

Configure Application Server with Provisioning Service URL

  • Removed irrelevant section about creating a new administrator on BroadWorks.

October 2020

Document updated with new features.

  • CTI Interface and Related Configuration added.

  • Ordering and Provisioning updated with overviews of new user provisioning flows.

  • NPS proxy IP ranges added to Egress rules.

    (Added ranges 34.64.0.0/10, 35.208.0.0/12, 35.224.0.0/12, 35.240.0.0/13 and advice to use FQDN if possible).

  • Added new IPs to Ingress rules to allow from Webex towards your XSPs.

    (For CTI and HTTPS: Source 44.232.54.0, 52.39.97.25, 54.185.54.53)

  • Added a note, strongly recommending SRV in DNS Configuration.

  • Deployment Overview now contains task flows for all provisioning modes.

September 2020

Configure your NPS to Work with the NPS Proxy

Corrected NPS authentication proxy URL

August 2020

  • XSP Identity and Security Requirements

    Corrected cipher suite names to IANA convention

  • Configure Services on Your Webex for BroadWorks XSPs

    Corrected the XSP mTLS trust anchor procedure

July 2020

First Publishing