Star codes

You can use star codes to quickly access some functions. These codes are made up of the asterisk (*) and a 2-digit code.

For the list of star codes, contact your administrator.

Star code reference

The following table shows the standard star codes. Your administrator will notify you if the code is different on your system.

Table 1. Standard Star Codes

Action

Code

Description

Call Return

*69

Dial this star code to return a call.

Blind Transfer

*88

Dial this star code to transfer a call without consultation.

Call Forward All Activate

*72

Dial this star code to forward all calls.

Call Forward All Deactivate

*73

Dial this star code to stop make calls ring on the handset again.

Call Wait Activate

*56

Dial this star code to enable the call waiting tone.

Call Wait Deactivate

*57

Dial this star code to disable the call waiting tone.

Block Caller Id on Outgoing Calls Activate

*67

Dial this star code to not send the caller ID on an outgoing call.

Block Caller ID on Outgoing Calls Deactivate

*68

Dial this star code to send the caller ID on an outgoing call.

Block Anonymous Incoming Calls Activate

*77

Dial this star code to block calls that don't have a caller ID.

Block Anonymous Incoming Calls Deactivate

*87

Dial this star code to allow the handset to receive calls that don't have a caller ID.

Do Not Disturb Activate

*78

Dial this star code to stop calls ringing on the handset.

Do Not Disturb Deactivate

*79

Dial this star code to allow calls to ring on the handset.

Return a call with a star code

You can call the last person who called you with a star code instead of using the Recents list.

Use the star code given to you by your administrator or service provider.

While your handset is idle, enter the call return star code.

Transfer a call with a star code

You can immediately transfer a call to a coworker. This type of transfer doesn't allow you to talk with the coworker first.

Use the star code given to you by your administrator or service provider.

1

While on an active call, enter the call transfer star code.
2

Enter the number to transfer the call to.

Activate and deactivate call forward all with star codes

You can set up your handset to forward all your calls to another coworker or to voicemail with a star code.

Use the star code given to you by your administrator or service provider.

1

While your handset is idle, enter the call forward unconditional star code.
2

Enter the number to forward calls to.
3

To make calls ring on your handset again, enter the star code to cancel call forward unconditional.

Activate and deactivate call waiting with star codes

You can turn off call waiting notification. When you activate call waiting, you don't hear a tone for an incoming call when you are on a call.

Use the star code given to you by your administrator or service provider.

1

While your handset is idle, enter the star code to block call waiting.
2

To hear the tone again, enter the star code to enable call waiting.

Block and unblock outgoing caller information with a star code

You can stop your handset from sending your caller information. You may need to do this for privacy reasons.

Use the star code given to you by your administrator or service provider.

1

While your handset is idle, enter star code to block caller information.
2

To allow the handset to send caller information, enter the star code to enable caller information.

Block and unblock anonymous calls with a star code

You can ensure that only calls with a proper caller ID ring on your handset with a star code.

Use the star code given to you by your administrator or service provider.

1

While your handset is idle, enter the star code to block anonymous calls.
2

To allow calls to ring again, enter the star code to allow anonymous calls.

Turn do not disturb on and off with a star code

When you don't want to be disturbed by incoming calls, you can turn on do not disturb (DND). When your handset is in DND state, the DND icon displays on the screen.

Use the star code given to you by your administrator or service provider.

To use this feature, your administrator must enable DND.

1

While your handset is idle, enter the do not disturb star code.
2

To deactivate DND, enter code to cancel do not disturb.