Report an Issue with a Device

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If you're running into problems with a device, you can report an issue about that device in Cisco Webex Control Hub. Logs are automatically collected for the selected device.
1

From the customer view in https://admin.webex.com, go to Devices, and choose the device that you want to report.

2

Select Report Issue, and create a new support ticket.

The logs are attached to the ticket automatically.

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