There are four different ways a Cisco device can join Zoom Meetings:

• SIP video interop
• Conference Room Connector (CRC)
• Guest mode
• Signed-in mode

Users can join Zoom Meetings by pressing the green Join button for scheduled meetings (if Hybrid Calendar is enabled) or by selecting the Zoom Meetings app on the Cisco device to enter a Meeting ID. This launches the Zoom Meetings application on the device. Once the meeting concludes, the device automatically returns to the Cisco Rooms home screen. 

For devices linked with Webex Edge for devices, you need to enable Allow Control Hub to manage configurations.

Available modes

Guest mode and signed-in mode are an enhanced interoperability with Zoom. With this interoperability, the Zoom Rooms app launches directly on the Cisco device and users join Zoom Meetings on their devices with the familiar Zoom Meetings UI. This ensures that you get up-to-date features from the newest Zoom Room release.

In CRC and SIP interop modes, a RoomOS app is launched to connect to a Zoom Meeting. The users can use Cisco's custom Zoom UI for in-meeting controls.

In guest and signed-in mode, you can use the Zoom in-meeting controls.

The following RoomOS features are also available in Zoom Meetings in guest and signed-in mode:

• Camera controls and advanced camera modes. Not supported: Briefing room mode, Presenter and audience
• Device sharing menu with wired and wireless sharing options: HDMI and USB-C, Miracast, AirPlay
• Audio control through noise cancellation
• One-way whiteboarding on devices that support whiteboarding. These whiteboards are not saved or available after the meeting has ended.

For the signed-in experience, you’ll also need a Zoom Rooms subscription.

Supported devices

• Cisco Room Bar 

• Cisco Room Bar Pro 

• Cisco Board Pro 

• Cisco Board Pro G2 

• Cisco Desk Pro 

• Cisco Room Kit EQ 

• Cisco Room Kit EQX 

• Cisco Room Kit Pro 

Supported Room Navigator versions

• CS-T10-TS-L-K9

• CS-T10-WM-L-K9

• CS-T10-TS-C-K9

• CS-T10-WM-C-K9

If an usupported Room Navigator is connected to a device in Zoom guest or signed-in mode, a diagnostics error is visible in Control Hub and the device's web interface.

Network

• Cisco network requirements
• Zoom network requirements

You can enable guest mode on individual devices that support it.

Set the configuration Zoom AppExperience Mode to Auto.

You can either:

• Set the configuration on one device.

• Set the configuration on multiple devices.

• Use configuration templates.

• Use default configurations for your organization or location.

For more details on the different ways to set configurations, see the Device configurations for Board, Desk, and Room Series devices article.

With signed in mode, you can control the Zoom Meeting settings in the Zoom web portal. The device configuration is done from Control Hub, the local device web interface, or through the xAPI.

For the signed-in experience, you’ll also need a Zoom Rooms license.

Further information on administering Zoom Rooms:

• Getting started with Zoom Rooms

• Release notes for Zoom Rooms