In order to join a Zoom meeting directly with OBTP, you need to turn on the hybrid calendar.

If your device is linked to Webex Edge for devices, you need to enable Allow Control Hub to manage configurations.

All call controls specific to Zoom meetings are available in the meeting when your device is connected to a Touch Controller. On Board and Desk series, the call controls are the same as for regular calls.


From the customer view in, go to the Devices page.


Select Settings in the top right corner and navigate to Meeting providers. Toggle on Enable Zoom.