Meeting Manager Freezes when Accessing the Computer Audio Settings or Speaker/Microphone Audio Test

Meeting manager freezes when accessing the Computer Audio Settings or Speaker/Microphone Audio Test.

Dell desktop system is freezing when joining VoIP or accessing Speaker/Microphone test.

Meeting software locks up after joining a VoIP session.

Cause:
This issue may occur if the audio drivers on your computer are outdated.

Solution:

Contact your system vendor for assistance with updating audio drivers. If the drivers provided by the system vendor do not resolve the issue, download and install the latest drivers from the sound card manufacturers web site.

Note: Webex Technical Support cannot provide assistance with obtaining the proper sound drivers for your computer.

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