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'Error: The user already exists in another organization' when Adding a User in Control Hub
Feedback?'Error: The user already exists in another organization' when adding a user in Control Hub.
When trying to add a user in Control Hub you may see the following error: 'The user already exists in another organization'.
The most common cause for this error is the affected user has a free consumer account for Webex or Webex Meetings.
To resolve the issue, delete the free consumer trial account: Delete a Customer Organization in Cisco Webex Control Hub
Once the free user account is deleted, try adding the user again in Control Hub.
Note: A user can not exist in multiple org with the same email.
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