Sign in to Control Hub, then under Management, click Users.


Select a user and click the Calling tab.


Go to the User call experience section and select Do Not Disturb.


Toggle on Do Not Disturb.


Select the Enable ring reminder on your Cisco IP phone check box to notify the user when a call comes in.


A user can also turn on Do Not Disturb on their own in the User Portal. For more information, see: Turn on do not disturb. Any changes made to these settings by the user will be reflected in both the User Portal and Control Hub.

What to do next

If you'd like to set up calls to go directly to voicemail, when Do Not Disturb is enabled, you must enable the When busy treatment in the Voicemail Settings. For more information, see Configure and manage voicemail settings.