Partners

If you're a partner, go here for direct access to our Partner Help Desk. You can search our Knowledge Base to find the Help article that answers your question or you can use the Chat window to talk to a support representative.

Customer Administrators

As a customer administrator, go to Contact us and then choose the subject and task that you need help with. From here, you're presented with a list of Help articles that we think match your needs or you can use the options to Chat with a support representative, call our Global Support team, or Open a Case.

If you're still having problems, contact your partner. Find their contact information using Control Hub: From the customer view in https://admin.webex.com, go to Users and filter the list by External Administrators.

If you subscribe to Webex from your Service Provider, please contact your Service Provider’s customer support team directly for assistance. Click here to find out what calling service you have.

Users

If you're a user and need help with calling, go to Contact us. From here, you're presented with a list of Help articles that we think match your needs or you can use the options to Chat with a support representative, call our Global Support team, or Open a Case.

If you subscribe to Webex from your Service Provider, please contact your Service Provider’s customer support team directly for assistance. Click here to find out what calling service you have.