User Privileges

Privilege

Description

Service

Webex services such as Webex Meetings, Webex Training, and so on.

Session Type Allowed

A predefined bundle of features and options.

Security

Set conditions for a password reset and account lockout.

Recording Editor

Select this to allow users to edit the Webex session recordings.

High-quality video

Enable video settings. High-quality video must be enabled in order to turn on high-definition video.

Recording Transcripts

Enable recording transcripts for all this user's MP4 recordings.

Facebook Live Integration

Allow this user to stream meetings with Facebook Live.

Personal Room (Webex Meetings only)

Enable Personal Room, when available on the site.

Collaboration Meeting Room (Webex Meetings only)

Allow this user to join Webex meetings from video devices, when available on the site.

Webex Training

If you enabled Webex Training for this user and the Hands-on Lab options is enabled for your site, select Hands-on Lab Admin to make this user a lab administrator.

Webex Events

If you enabled Webex Events for this user, select Optimize Bandwidth... to optimize bandwidth for attendees in the same network.

Telephony privilege

Select the types of teleconference options you want the user to be able to select when scheduling sessions, including call-in and call-back teleconferencing, and Integrated VoIP.

Webcast

Select the type of webcast you want to enable, Basic, and Site Administrator privilege.

Webex Meetings

If you enabled Webex Meetings for this user, select whether to allow this user to join the audio portion of Personal Conference meetings before the host.

My Webex

Select each type of My Webex page you want to enable for this user. Also enter the amount of file and recording storage, and extra computers you want to allocate to this user.

Webex Support

If you enabled Webex Support for this user, indicate:

  • The default view and colors for this user’s console.

  • If you want the user’s session to recording automatically. Choose from Network-based recording (NBR) or Save recording at local computer and specify a location.

  • If you want the default client for this user to be Multi Session or Single Session.

Remote Access

If you enabled Remote Access for this user, indicate:

  • The computers that are assigned to the user.

  • The default view and colors for this user’s console.

  • If you want the user’s session to recording automatically. Choose from Network-based recording (NBR) or Save recording at local computer and specify a location.

System Management

Enable System Management, view and edit profiles.

Service Desk

Enable Service Desk, view and edit roles.

Participant Limit

States the maximum number of participants that are allowed per service.

WebACD Preferences

If you enabled WebACD for this user, indicate if the user is an agent, manager, or both. To service a Call-Me-Back queue, this user must have telephony privileges. To select queues to assign to the user, select Select Queues.

  • An agent and the number of simultaneous sessions the agent can handle.

  • An agent and if the agent can accept Webex Support inbound requests.

  • An agent and if the agent can automatically assign all or specified Webex Support queues.

  • A manager and which agents and queues the manager can monitor.

  • A manager and if the manager can automatically assign all or specified Webex Support queues.

  • A manager and if the manager can automatically assign all Webex Support agents.

Set User Account Privileges

Site administrators can set the privilege assignments for a user account at any time by specifying the following:

  • The types of meetings a user can host on a Webex service site. Meeting types determine which features a user can use on your site.

  • Whether a user can use My Webex Standard or My Webex Pro features.

  • The teleconferencing services a user can use during a meeting or training session.

Site administrators can change the privileges for either all user accounts simultaneously, or only specific user accounts.

Set Privileges for Individual Accounts

1

On the navigation bar, select Users > Add User or Edit User.

2

Locate the user account and select the corresponding link.

3

On the Add User or Edit User page, in the Privileges section, select the privileges you want to enable for the user.

4

Select Add or Update.