Sometimes you receive voicemail messages that are meant for another co-worker or would like for a colleague to listen to information left in a voicemail message. In these instances, it is easiest to simply transfer the voicemail to his or her extension instead of transcribing the information and calling or emailing your co-worker.
| 1 | Call your Voice Portal. | ||
| 2 | Enter your Mailbox ID, then the Pound Key. | ||
| 3 | Proceed to enter your passcode
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| 4 | The prompt for the voicemail menu options will begin. | ||
| 5 | Press 1 to listen to your current voice message. | ||
| 6 | Press 9 for additional options. | ||
| 7 | Press 2 to forward the current message. You will be asked to record an introduction prior to sending the message. Once finished, press the pound (#) key.
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| 8 | Press 3 to forward to one or more destinations. | ||
| 9 | You are prompted to enter the extension/mailbox ID of the new recipient followed by the pound (#) key. | ||
| 10 | Your voice message is sent to the extension/mailbox ID previously entered. | ||
| 11 | Once finished, end the call or listen to additional voicemail menu options. |
