Lost Phone Connectivity
Learn what happens when your phone loses its connection to the call control system.
Sometimes your phone loses its connection to the phone network. When this connection is lost, your phone displays a message.
If you are on an active call when the connection is lost, the call continues. But, you don't have access to all normal phone features because some functions require information from the call control system. For example, your softkeys might not work as you expect.
When the phone reconnects to the call control system, you'll be able to use your phone normally again.
For more information on phone registration, please visit Manual phone registration.
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