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As an administrator, you can turn on do not disturb feature for users and workspaces. When enabled, callers hear the busy treatment. You can also enable a ring reminder which plays a brief tone on the user's and workspace's desk phone when they receive an incoming call while on do not disturb.
Turn on do not disturb for users
1 |
Sign in to Control Hub, and go to . | ||
2 |
Choose a user and click the Calling tab. | ||
3 |
Go to the User call experience section and choose Do Not Disturb. | ||
4 |
Toggle on Do Not Disturb. | ||
5 |
Select the Enable ring reminder on your Cisco IP phone check box to notify the user when a call comes in.
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What to do next
If you'd like to set up calls to go directly to voicemail, when Do Not Disturb is enabled, you must enable the When busy treatment in the Voicemail Settings. For more information, see Configure and manage voicemail settings.
Turn on do not disturb for workspaces
Before you begin
1 |
Sign in to Control Hub, and go to . |
2 |
Choose a workspace and click the Calling tab. |
3 |
Go to the Call experience section and choose Do Not Disturb. |
4 |
Toggle on Do Not Disturb. |
5 |
Select the Enable ring reminder on your Cisco IP phone check box to notify the user when a call comes in. |