ISSUE
Registered Expressway Connectors that have stopped communicating with the cloud may cause the following error when attempting to re-register.


 
RESOLUTION
You will need to access your Expressway console via SSH to remove the previous registration fully. Then you will want to register the Expressway Connector as if it's a new connection. 아래 단계를 따르십시오.

1. SSH를 사용하고 "admin" 사용자를 사용하여 Expressway의 명령줄 인터페이스에 로그인합니다.
2. 다음 명령어를 실행합니다. xcommand cafe c_mgmt defuse
3. Register the Expressway Connector in the Control Hub as a new resource.
4. Continue the registration via the Expressway's web interface.

CAUSE
The Expressway connector requires a cleanup of previous registrations when attempting to re-register.

~~~

For further help with troubleshooting, please see:

• Cisco Webex 하이브리드 서비스 및 커넥터 문제 해결하기