Esta lista pode incluir recursos não lançados para organizações governamentais. This isn’t a comprehensive list of feature gaps between Webex for Government and commercial Webex.

In particular, if your site uses Site Administration instead of Control Hub, your users don't have access to many newer features.

Para ajuda com os recursos de análise mais recentes, consulte Analytics for Your Webex for Government Portfolio.

Para considerações e ajuda com os mais recentes diagnósticos e recursos de solução de problemas, consulte Diagnóstico avançado e Solução de problemas do Webex para reuniões do governo no Control Hub.

Joining meetings between commercial and government Webex meetings sites

Users from Webex for Government sites can join meetings hosted on other (commercial) Webex sites. Users from those commercial Webex sites can join meetings hosted on Webex for Government sites.

There are different in-meeting experiences, depending on how the users join and how the meetings site is configured:

Government user joins commercial meeting with Webex App

Government Webex App users join commercial meetings as guests.

When they click Join, Webex App launches the meeting in a browser (web join as guest) or connects using SIP - depending on whether the meeting details include a web address or SIP address.

Guest join requires that you allow traffic from *.webex.com and *.wbx2.com on your network. If there are network restrictions, users could see errors like:

  • "Webex Guest Join is currently unavailable"
  • "Webex was unable to connect to the following address: https://idbroker-guest-a.wbx2.com"
Commercial Webex App user joins Webex for Government meeting

Commercial users joining government meetings from Webex App join as guests.

If the invite includes a web address, the Webex App user can join with their browser (web join as guest). If the invite contains a SIP address, the Webex App user can join through SIP.

A Webex for Government device user joins a commercial Webex meeting

A device registered in Webex for Government can join a meeting hosted in the commercial Webex environment.

If the meeting supports guest join, then the device can join as a guest. Without guest join, the device can still join but with a limited in-meeting experience.

Commercial device user joins a Webex for Government meeting
A device user from the commercial Webex environment can join a Webex for Government meeting. This user has a limited in-meeting experience.
Webex for Government user with Webex App paired to a government device
This user can join a meeting hosted in the commercial Webex environment, with a limited in-meeting experience.
Commercial user with Webex App paired to a commercial device
This user can join a meeting hosted in the Webex for Government environment, with a limited in-meeting experience.

Limitações conhecidas

Features not supported in Webex for Government

  • Webex for Government doesn't yet support the Linux version of Webex App.

  • People Insights profiles aren’t available in Webex for Government.

    Os usuários do governo não veem o ícone People Insights perfil de usuário ().

  • Webex Assistant and AI Assistant for Meetings is not currently available in Webex for Government.

  • Slido integration isn’t available with Webex for Government.

  • Os usuários do governo não podem compartilhar GIFs animados no aplicativo Webex. The GIPHY library isn't available in Webex for Government.

  • Webex for Government doesn't support the process that populates meeting content to a space yet. So, meeting recordings don't appear in the space.
  • Your Webex for Government account can't sign in to https://golearn.webex.com/. Create a Cisco account and sign in with that account instead.
  • Webex for Government doesn't support self-registration or allowing nonadministrators to invite new users. Use one of the other methods to add users outlined in Ways to add users to your Control Hub organization.
  • Webex for Government doesn't currently support the enhanced whiteboard experience, including the "selection" and "shape" tools.
  • Webex for Government doesn't currently support whiteboard.webex.com (web-based whiteboard service).
  • Webex for Government doesn't currently support share.webex.com (web-based guest sharing service).
  • Webex for Government doesn't support WebACD.
  • Webex for Government doesn't support Remote Access.
  • Webex For Government doesn't currently support face recognition.
  • Webex Suite Meeting Platform is not yet supported in Webex For Government (any features requiring Webex Suite are also not yet supported (for example, Move Participant to Screen and Move Participant to Lobby).

Integração do AD do Azure

Se sua organização impõe que todos os usuários tenham um domínio verificado, a sincronização do Azure AD não permite a criação de usuários para domínios não verificados em futuras sincronizações. A maioria dos Webex para organizações governamentais exige domínios verificados.

Known issues with devices

  • devices.webex.com isn’t currently available to government users. Esta opção fornece uma alternativa para usar o aplicativo Webex para compartilhamento sem fio. O Webex para dispositivos registrados no governo em nuvem atualmente mostra uma opção de configuração de menu, "Para compartilhar sem fio, vá para devices.webex.com". Webex for Government doesn't currently support this option.

  • For the Join Webex button to work on government devices that link with Edge for Devices, you must enable the Webex Optimized Experience. The button lets you enter the meeting number to join a government meeting. O botão não funciona para dispositivos governamentais que inagem em reuniões comerciais.

Known limitations of devices

  • Webex for Government doesn’t support Webex Room Series models that have reached End of Life, including CTS-series systems.

  • Government users can only use proximity pairing with devices registered to the government cloud. Likewise, commercial users can only use proximity pairing with devices registered to the commercial cloud.

    Government users that pair with devices registered to the government cloud can't click Join Using Device on paired soft clients to join commercial cloud meetings. Likewise, commercial users that pair with devices registered to the commercial cloud can't use that button to join a government cloud meeting. Nesses casos, os usuários podem:

    • Use o dispositivo comercial para entrar na reunião (por exemplo, disque o SIP URI da reunião do próprio dispositivo sem usar o cliente soft).
    • Use Webex App or Webex Meetings soft client to join the meeting. They use the meeting's join button on the soft client, without using a paired device.

  • Devices with the H.263 video codec display shared meeting content embedded inside the main video feed, together with other participants’ video.

  • When users join meetings across the boundary (commercial users join Webex for Government meetings, or conversely), the joining and in-meeting experience is different than joining meetings within the boundary. A tabela a seguir apresenta uma visão geral dos diferentes cenários:

    Tabela 1. Experiência de entrar e entrar na reunião

    Tipo de dispositivo

    Reunião comercial

    Reunião Webex para o Governo

    Commercial cloud registered (both personal mode and shared mode devices)

    • Join button (OBTP)

    • Use the full video address (<meeting_number>@<site>.webex.com) to join. You can't use a short video address (<meeting_number>@webex.com) to join.

    • Experiência de reunião limitada (Consulte a experiência de dispositivos Webex durante as Reuniões para comparação)

    Webex for Government cloud registered (both personal mode and shared mode devices)

    • Join button (OBTP)

    • Experiência de reunião limitada (Consulte a experiência de dispositivos Webex durante as Reuniões para comparação)

    • Use the full video address (<meeting_number>@<site>.webex.com) to join. You can't use a short video address (<meeting_number>@webex.com) to join.

    • The device notifies the user when it joins a meeting outside of Webex for Government.

  • Webex for Government cloud registered devices can't join Microsoft Teams meetings using Webex video integration with Microsoft Teams. A solução é usar o WebRTC.

    As chamada WebRTC para o Microsoft Teams não são ativadas por padrão. Consulte Ativar o WebRTC para entrar em uma reunião do Microsoft Teams de Webex Boards, dispositivos de sala e profissionais de mesa para ajuda. Sempre use para https://admin-usgov.webex.com acessar o Control Hub para a sua organização governamental.

  • Webex for Government support for third-party integrations depends on the third party's FedRAMP compliance. For example, currently, Webex for Government doesn't support integrations with Appspace, Cisco Spaces, and UMA.
  • Appspace integration for digital signage isn't available in Webex for Government, however Webex for Government does support URL-based digital signage.
  • Webex for Government doesn't support PIN Lock for Desk Series devices.

  • Webex Assistant and AI Assistant for Devices isn't available on Webex for Government cloud registered devices.

  • You can't currently use Google Meet Kits in a Webex for Government environment.
  • You can't currently use Airplay on RoomOS devices in a Webex for Government environment.

Experiência de dispositivo Webex durante reuniões

Quando você participa de uma reunião comercial de um dispositivo governamental ou de uma reunião Webex para governo a partir de um dispositivo comercial, a experiência é diferente da experiência completa de entrada otimizada pelo Webex. A tabela a seguir descreve as principais diferenças:

Tabela 2. Experiências completas versus experiências na reunião limitadas

Recurso

Experiência completa na reunião

Guest in-meeting experience

Limited in-meeting experience (joining using SIP)

Autenticando do lobby da reunião

Insira a senha diretamente no dispositivo para autenticar.

Insira a senha diretamente no dispositivo para autenticar.

Use os comandos DTMF para inserir a senha.

Layout de vídeo

Multiple video streams show, with video layout controls available on the device.

Multiple video streams show, with video layout controls available on the device.

Uma única imagem de vídeo decodificado é mostra , com comandos DTMF disponíveis para alterar o layout de vídeo.

Compartilhamento de conteúdo

Compartilhe shows no seu próprio quadro.

Compartilhe shows no seu próprio quadro.

O compartilhamento mostra os dois como parte de um único quadro composto com todas as transmissões de vídeo e em formato maior em um único quadro abaixo.

Lista de participantes e controles individuais

Veja a lista de participantes no dispositivo, com controles avançados para participantes individuais (desativar o som, remover, promover e assim por diante).

Veja a lista de participantes no dispositivo, com controles avançados para participantes individuais (desativar o som, remover, promover e assim por diante).

Sem lista de participantes, sem controles avançados.

Controles da reunião (gravar, desativar todo o som, bloquear e assim por diante)

Controle a reunião diretamente do dispositivo.

Controle a reunião diretamente do dispositivo.

Use comandos DTMF para controlar a reunião.

Sessões de breakout

Entre nas sessões de breakout pelo dispositivo.

Entre nas sessões de breakout pelo dispositivo.

Atualmente, esses dispositivos não podem participar. (Você permanece na reunião principal.)

Intelligence features (facial recognition, closed captioning, Webex Assistant, AI Assistant)

Disponível.

Intelligence features like Meetings assistant may be enabled in a commercial meeting. Webex notifies the government device user, as they join, that those features are enabled in the meeting.

The government device itself does not have intelligence features enabled.

Não disponível.

Quadro de informações

All participants can view and edit a whiteboard.

The government device user can share a whiteboard, and other participants can see it, but they can't edit it.

The government device user can't see whiteboards shared by the commercial devices or users.

Only the whiteboard host can edit. Other participants can only view the whiteboard.

Aplicativos incorporados

Disponível

Não disponível

Não disponível

Paired join

Disponível

Available, but the government device user has a limited in-meeting experience.

Disponível