Before you begin

  • The executive assistant service must first be enabled by your administrator in Control Hub.

  • Once enabled by your administrator, your executive must assign you to their assistant pool using the calling user portal.

1

Go to https://settings.webex.com and select Webex Calling.

2

From the calling user portal, go to Call Settings > Additional Features.

3

Scroll to Executive Assistant.

4

Enter the phone number to forward calls to in the Set phone number field.

5

Check the box next to Forward filtered calls.

6

Click Save.

Example

Want to see how it's done? Watch this video demonstration on how to set up call forwarding for your executive assistant calls in the calling user portal.