You can use any of these phones for Webex Calling. For Webex devices in shared mode, you register them to the cloud and then add Webex Calling PSTN service to the Workspace.
Type |
Supported Models |
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IP Phones (desk phones) |
The following Cisco IP Phones support Webex Calling:
Your Cisco multiplatform device must run software version 11.2.3MSR1 or later (Cisco Webex Phone OS). You can now on board Cisco Multiplatform devices with Cisco Webex cloud. See Webex Features available on Cisco MPP devices for details. |
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DECT Phones |
Cisco IP DECT 6800 Series with Multiplatform Firmware
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Conference Phones |
The following conference phones support Multiplatform Firmware:
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Analog Telephone Adapters (ATAs) |
ATAs connect non-IP devices, such as analog phones, fax machines, and overhead paging systems, to your network and allow them to act as Webex Calling devices. |
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Phone Accessories |
The following phone accessories support Cisco IP Phones with Multiplatform Firmware:
Use the following SKUs when you order an expansion module for a multiplatform phone:
Key Expansion Module Limitations Audio (A version) and Video (V version) Key Expansion Modules can be used interchangeably on supported devices, with these limitations:
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Cisco Webex Room, Board, and Desk Devices |
The following Room, Desk, and Board devices are supported on the Webex Calling Platform. See the Register your Video Devices to Webex Calling article to onboard and register the video devices to Webex Calling using a single activation code. See the Webex Calling Feature Support Matrix for the Webex Calling Features supported on the Room, Desk, and Board Devices. For more information about these devices, go here. To activate your Desk, Room, or Board device on Cisco Webex, the device must run software version CE8.3.4 or later or Room OS, depending on the device type. You must use a TRC6 remote control with the SX20. The TRC5 is not supported. |
Supported third-party devices
The use of third-party devices is intended to facilitate customer migrations to Webex Calling. The use of these devices on Webex Calling requires approval from your Cisco account manager in order to enable them for provisioning in Control Hub.
If using either Yea link or Poly devices on your Webex Calling service, the following device capabilities apply:
|
Type |
Supported Models |
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IP Phones (desk phones) |
The following Yea link Phones support Webex Calling
The following Poly Phones support Webex Calling
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Conference Phones |
The following Yea link Conference Phones support Webex Calling
The following Poly Conference Phones support Webex Calling
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Customer Managed Door Phones/Intercoms, Speakers, and Pagers |
Algo Supported Models IP Speakers & Horns
IP Pager Adapter
IP Strobe Lights
IP Doorphones/Intercoms
IP Controllers
Singlewire/Informacast Supported Models
2N Supported Models
Grandstream Supported Models
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