Locations help you and frontline workers to get an overview of where a Workspace is located or to find an open desk or room.

Locations utilize Google APIs, providing a quick way to add a new location while grasping where it’s physically located. You can assign a location for an individual workspace or for several workspaces simultaneously. The location displays the country, street address, city, and zip code. In addition, you can add a floor and floor number.

Create a Location

1

From the customer view in admin.webex.com, go to Workspaces. Select Locations and click Add Location.

2

Add the name for the location, and the country and address. You can move the pin to select a spot on the map. When you move the pin, it updates the location information.

You get the option to add floors to the location you just created. You can also add floors later from the location page as described in the Edit a Location section.

Click Close to finish creating the location.

Edit a Location

1

From the customer view in admin.webex.com, go to Workspaces. Select Locations and select the location you want to edit.

2

Click Edit to change the name or the address of the location. Click Save to save the changes.

3

To add a floor, click Add Floor. Type in the floor number and name (optional) and click Add. Repeat to add more floors.

To edit or delete floors, hover over the floor and select either Edit or Delete.

4

To add notes for the location, click Add Notes. Type in the notes and click Save to add.

To edit notes, click the cogwheel icon and edit your notes.

Add Location to a Workspace

From the customer view in admin.webex.com, go to Workspaces. From Workspaces, you can add a location to a workspace either individually or in bulk.

  • Individually: Select the Workspace from the list and under Location click Assign Location. Select the location you want to assign from the drop down list and assign a floor, if one is set. Click Save to confirm the changes.

    If you want to edit the location, click the cogwheel icon and select another location. Click Save to confirm the changes.

  • Bulk: Select the workspace you want to add a location to and click Edit. Click Location and select the location and floor, if one is set. Click Next and review the changes. Click Apply to confirm the changes.